11-09-2016 01:50 PM
11-09-2016 02:15 PM
@fengxia thank you for that link, I had not seen that article.
I had escalated the matter of WiFi Calling and VoLTE not being available at launch to Roger's management. I spoke to no fewer than 3 Rogers employees. Not a single one said anything about waiting on an update from Google. All 3 of them said "Rogers has not decided yet whether to enable this feature". So, I am skeptical that it has anything to do with Google, although I do plan to create a support ticket with Google and ask (and provide them with the URL you posted).
Thank again.
11-09-2016 02:21 PM - edited 11-09-2016 02:23 PM
11-09-2016 02:22 PM - edited 11-09-2016 02:23 PM
Thanks @skip501.
I guess you have better answer than I got from Rogers. Call center agents were useless, didn't even know anything about VoLTE to begin.
This is FB message I got;
My apologies about no one getting back to you. VoLTE is available for the Pixel but it is not yet supported by Rogers, I don't have an eta as to when it will be. Once we have more info we will share it. - Mahmood
This reply was after about a week of no response. Previously the FB chat agent told me they'll check on it and get back to me. It would be good if Rogers can provide a clear reason of not supporting VoLTE or plans around it.
11-09-2016 02:25 PM
11-09-2016 02:32 PM
Here is the response from Google. So confirmed, as @Meowmix replied, the ball is in Rogers' court.
Note the zero signal in the screen capture. Ugh.
11-09-2016 02:34 PM
11-14-2016 12:18 PM
yeah i got the phone the day it was released, with every employee saying that it had wifi calling.
not until i get home and try to find it and having call in to tech support.
then finally someone says it doesnt have it and wont for a long time. It took them years to get wifi calling on android.
i had to return the phone and get the samsung s7 kinda wished i got the moto z looks like a sick phone.
11-15-2016 04:56 PM
12-30-2016 09:14 AM