Unlock Code

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I've Been Around
Posts: 1

Unlock Code

First timer here..please help. I need to unlock a Rogers phone I recently bought. When I put my sim in its says I need Rogers network code..please HELP

 

 

 

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Moderator
Moderator
Posts: 1,136

Re: Unlock Code

Good evening @Steph17,

 

Welcome to the Community:)!

 

It's convenient to have an unlocked device. We can definitely assist you with your request. Please reach out to us via PM @CommunityHelps so we can complete your request for you. Our private messaging system is explained in this blog.

 

The Rogers Community Forums hours of operation are Monday-Sunday 8AM-Midnight ET. 

 

However you can reach out to us via via Twitter @RogersHelps or on Facebook.com/Rogers 24/7.

 

Happy New Year :).

 

 

 

 

RogersZia

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Resident Expert
Resident Expert
Posts: 2,742

Re: Unlock Code

hi,

all new phones sold should come unlocked, however if thats not the case for what ever reason simply call up customer service and ask for the unlock code, its easy as pie, when i was a mobile customer, i called in and received my unlock code within speaking 5 mins to an agent, pretty neat eh?


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I've Been Around
Posts: 1

Re: Unlock Code

IMEI

******************* 
- removed for your privacy

 

Modelo

Huawei y6 scl l04

 

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Moderator
Moderator
Posts: 33

Re: Unlock Code

Hello @Douloswolf

 

Thanks for your first post!

 

We would love to assist with the device unlock request.

 

Please send a private message to @CommunityHelps so we can locate your information on our file and get started.

 

If you aren't familiar with our private messaging system please click here

 

 

Cheers

RogersHarry