cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer applications from old Galaxy S4 to new Galaxy S7

Gisabun
I Plan to Stick Around

Hi. I took part in the Rogers Galaxy S7 promotional upgrade. So I do not have my old phone.

Is there somewhere [from Google maybe?] where I can find out which applications I had installed.

[A while back I had to reset my S4 and after logging into Samsung & Google accounts the applications came back.]

Thanks

 

 

 

*** Edited Labels ***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun

Go into the Play store - My Apps and games - All. That's where it should be unless u are using a new Google account.

View solution in original post

9 REPLIES 9

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun

When you go into Google play, go into My apps. That's where it will tell you all the applications u had before on all ur Android devices or which apps u had downloaded and used.

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Gisabun
I Plan to Stick Around

Hi Meowmix,

Nope. Nothing there except what i have installed on the new phone and what needs to be updated.

Thanks

 

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun

Go into the Play store - My Apps and games - All. That's where it should be unless u are using a new Google account.

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Gisabun
I Plan to Stick Around

Nope. Just what i installed today.

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun

That only means two possible things. Either u made a new Google account which at this point u can't get anything back to how it was or when u signed out of ur Google account u must have erased them. There is no other explanation to this. I would contact Google directly and see what they say.

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Gisabun
I Plan to Stick Around

Nope. same account. My new and old phone are both listed in my Google account.

Under apps I get the message "You haven't granted any apps or websites access to your Google Account."

That said, it isn't that necessary. I got most of my apps back that i know I use.

As for contacting Google, probably less painful to have root canal!

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun


Hmm that could be the reason why the apps never got backed up i guess!.

Well hopefully next time it doesn't happen!

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Gisabun
I Plan to Stick Around

Which is still odd since I had to reset my S4 a couple of months ago and my applications came back.

Re: Transfer applications from old Galaxy S4 to new Galaxy S7

Meowmix
I'm a Trusted Advisor
Hello @Gisabun

Hmm that is odd. Hopefully it will iron out for u and will fix it self.
Topic Stats
  • 9 replies
  • 2904 views
  • 1 Like
  • 2 in conversation