I thought it was just my crappy network at home, but I'm at work now - in Stouffville, and people keep getting angry at me because they think I'm not answering their texts while in reality it's trying to send my text and can take up to 10 minutes. Rogers is a "premium" company, why is SMS service so bad?
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I have a Samsung Galaxy S3.
I checked the settings for SMS, and it's set to delete old message, with a message limit of 200.
What changes would you recommend that I make?
I'm pretty sure that is not accurate at all. I had a Galaxy S3 before and never deleted SMS messages (for reference purposes if needed) and NEVER had an SMS take so long and this is from 80 or more contacts who sent text messages, some with messages dating back 2 years before I upgraded to the Note 4 so I had thousands upon thousands if not over 10,000 messages in the phones memory.
My note 4 is the same thing, I don't auto-delete any messages and never had an SMS take so long to send. In reality, the auto-delete slows the phone down from my experiences as I didn't know about that initially when I bought the S3 and wondered why incoming texts kept making my phone so slow. It turned out as it deleted an SMS to take the incoming one it was extremely slow and sluggish until I opened and read the message (when it finally opened). Maybe that is better now but who knows, I keep them all anyway and never once had a problem sending.
I am pretty sure it is not the phone that is the problem but the network. I just love how companies will always blame the user or their device before even considering that maybe... just MAYBE it is THERE end having issues!
@ShakTiburon has mentioned that it could also possibly also relate to a Network Issue and is merely providing his information based on personal experiences.
The overall issue would need to be diagnosed by a Technical Support Representative to determine the root cause. This involves troubleshooting in order to determine if the device is the cause or the network.
From my personal experiences, I haven't ran into a case where the messages would delay in sending due to "low memory". If so, it would be deemed a one off software issue with the device and factory reset would be suggested. If it is indeed a Network issue we can run a trace to determine what is causing the delay.
@TechLady Please let us know where you currently stand so we can conduct a further investigation.
I don't send many text messages so I just sent one to a friend - it took 60 seconds. That's good but it isn't consistent. I haven't changed anything on my phone, so I don't think the problem is solved.
Ok I have pending messages now, not getting sent. Problem still exists, and of course it does - I haven't changed anything.
Sometimes the messages fail.
Is there a better messaging app for SMS messages?
Would you happen to have an extra Rogers phone laying around? If so, could you pop your sim card into that device and send out a test message to see if you are still getting a delay.
Another thing we could try is a new sim card, on rare cases i have seen the sim card causing issues with sending messages out.
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I like to use text messages because I have limited voice minutes on my phone plus I don't want to have to pay long distance charges. Sometimes I give up and just phone though because nobody should wait that long for an answer from me.
I have a great data plan that isn't offered anymore, so I don't want to change my plan. I kind of feel like I'm between a rock and a hard place though - I have unlimited texting but it's not working right.
Tell me what I need to make this work. Do I need a better SMS messaging program? Is there one? Is my only option to change my plan and pay for long distance, and use voice more? Is SMS messaging dying? I don't think it's my phone because my husband has a different phone on the Rogers network and he has the same issue but he doesn't care because he doesn't text much.
I really would appreciate some advice.