Samsung Infuse - green phone icon freezes/locks up

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I'm Here A Lot
Posts: 5

Samsung Infuse - green phone icon freezes/locks up

I have sent my phone in for repair 4 times now - the repair department claims that there is nothing wrong with the phone....eventho when I took it into the repair centre, they could clearly see that the button was frozen - all other icons work!!  The only way to get it to work, is to remove the battery.   Has anyone else had this problem?

 

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Infuse - green phone icon freezes/locks up

Hello sherlee555

Have you done a factory reset on the device to see if that fixes it?