Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hello @Travhall44

You are welcome! Let us know how it goes! 🙂
Highlighted
I Plan to Stick Around
Posts: 9

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

AHA! So I called the corporate Rogers in Orangeville and turns out the authorized dealer and the Rogers store are one and the same. Their new address has not been updated in the reservation system. They were actually very surprised to hear this, so hopefully something productive came out of this lol

Thanks again for your help @Meowmix 😊
Highlighted
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hello @Travhall44

Glad to hear that it's the same! 🙂
Highlighted
I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

I reserved it on Feb 25th to have it shipped direct. Since I don't have a reservation no. And only a confirmation email, I hope to receive it soon!!

Reason I didn't ship to store this time is because I had a bad experience when I reserved the S7.
Highlighted
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hello @Psyke

Skip to home orders will not be receiving a reservation number and will not be able to be tracked until it gets shipped out. That's how that system works sadly.
Highlighted
I Plan to Stick Around
Posts: 88

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

If processing a HUP at a Rogers store, would I still be eligible for a $150 trade in?

 

https://galaxyupgrade.ca/terms-of-service/

Highlighted
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hello @sabesh

" You save a minimum of $100 on the outright purchase, new activation or contract renewal of a Samsung Galaxy S9|S9+ when you trade in a select old phone. Offer is open to Canadian residents only. In order for the old phone to be eligible for this offer, it can be any make, any model, any manufacturer and any condition provided that: (i) it is verifiable in accordance with its serial number, and (ii) was purchased in Canada.

Rogers

Online - $100 + Trade-in value cheque through Galaxyupgrade.ca

In-store - $150 + Trade-in value instant credit"
Highlighted
I Plan to Stick Around
Posts: 9

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Huh. So it's the instant credit PLUS the value of the trade in. Not a bad deal! Thanks for that link @Meowmix 👍
Highlighted
I Plan to Stick Around
Posts: 88

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Excellent. It'll just be $230 for me then, after trading in a beater phone.
Highlighted
I Plan to Stick Around
Posts: 210

Re: Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

so does this offer apply to phone upgrades also or just outright purchase of the phone?