On March 3rd I placed a pre-order for galaxy s9. I received an email confirmation but no order number. I tried checking with rogers but no one can find my order. They said because it was a pre order they don't see it on my account. How's that possible? The order is not recorded absolutely anywhere even though I got a confirmation email?
Hello and Welcome to the Community !
Olegplanets, do you have a Consumer or Business account? Did you choose the ship-to-store option or ship-to-home? You will be notified once a tracking number is available. I hope you enjoy the new phone.
@Travhall44, I'm glad you're loving the new phone. A trade in and upgrade must be completed in the same transaction at a participating location for the offer to be applied.
Hope this helps~
when ship to home you have a choice of paying at time of order or paying it on your next bill, if you chose next bill it wont show on your account until your next cycle.
you do not have to pay up front with ship to home, there are 2 options, one is pay now and the other is pay on next bill cycle. Has been that way for at least a year now.
When will it be available in the cool blue colour?
Purple and grey seem boring.