02-26-2018 01:46 PM - edited 02-26-2018 02:08 PM
03-16-2018 04:09 PM - edited 03-16-2018 04:11 PM
Hmm, I feel like I got burned. Maybe I should stop doing my business at this particular store. I did get the wireless charging stand but they wouldn't do the $150 bonus for the S3 which has a Rogers value of $10.
03-16-2018 08:51 PM
03-17-2018 07:52 PM
03-17-2018 07:54 PM
yup got my phone delivered yesterday on release date, running great and there is an update out of the box, so make sure to update, has camera improvements. so far so good. Also of note the S8's will be getting oreo on the 19th of this month and even though its not posted on the os upgrade schedule the note8's will also be getting oreo before the end of the month via rogers.
03-18-2018 12:30 PM - edited 03-18-2018 12:34 PM
Thanks for the info @Tyler00, I didn't follow the upgrade threads last year so good to know.
I guess I was trying to make the point that it sounds like some stores have their own rules/interpretations on this offer. @sabesh posted about getting the credit for a phone that the store I went to would not have accepted. This goes back to posts #26 and #27 in this thread where the question was asked about what was eligible for the trade-in offer.
03-18-2018 12:58 PM
From my experience they will normally take it to the nearest UPS Access point or UPS store. Check the tracking number on their website and you should get the updated info.
03-20-2018 03:39 PM - last edited on 03-20-2018 03:52 PM by RogersMaude
On March 3rd I placed a pre-order for galaxy s9. I received an email confirmation but no order number. I tried checking with rogers but no one can find my order. They said because it was a pre order they don't see it on my account. How's that possible? The order is not recorded absolutely anywhere even though I got a confirmation email?
03-21-2018 12:00 PM
03-21-2018 04:25 PM - edited 03-21-2018 04:26 PM
Hello and Welcome to the Community !
Olegplanets, do you have a Consumer or Business account? Did you choose the ship-to-store option or ship-to-home? You will be notified once a tracking number is available. I hope you enjoy the new phone.
@Travhall44, I'm glad you're loving the new phone. A trade in and upgrade must be completed in the same transaction at a participating location for the offer to be applied.
Hope this helps~
03-22-2018 06:55 AM
03-22-2018 09:57 AM
03-24-2018 02:49 PM
when ship to home you have a choice of paying at time of order or paying it on your next bill, if you chose next bill it wont show on your account until your next cycle.
03-24-2018 06:50 PM
03-24-2018 07:07 PM
03-25-2018 08:18 PM - edited 03-25-2018 08:20 PM
you do not have to pay up front with ship to home, there are 2 options, one is pay now and the other is pay on next bill cycle. Has been that way for at least a year now.
03-28-2018 02:04 AM - last edited on 03-28-2018 06:32 PM by RogersZia
When will it be available in the cool blue colour?
Purple and grey seem boring.
04-03-2018 11:27 AM
04-09-2018 11:05 PM
04-10-2018 08:24 AM
04-14-2018 09:30 AM - edited 04-14-2018 09:35 AM
04-16-2018 12:12 AM