04-18-2018 06:50 PM - last edited on 09-24-2018 10:37 PM by RogersMoin
Has anyone received the March security and bugfix release that was supposed to be released on the 16th??? USA carriers are already releasing april security patches, why is Rogers always so far behind on these releases and how come KUDO from the previous post is running newer firmware ARC1 and not the ARB that rogers is running.
11-16-2018 02:51 PM
11-23-2018 05:16 PM - edited 11-23-2018 05:17 PM
11-24-2018 04:19 PM
11-28-2018 06:44 AM
04-05-2019 12:52 PM
04-18-2019 03:32 PM
04-29-2019 04:28 PM
Looks like we'll get our update May 7th. It says April Update so I am guessing we'll get the March one along with it, too.
05-24-2019 05:38 PM - last edited on 12-09-2019 11:45 AM by RogersMoin
Looks like the April Security Patch OTA for the S9 series created some issues for some people! There's two Night Mode QS Tiles & one of them Crashes - Along with frequent reports of "Settings has Stopped"! The fix is twofold - Boot into Recovery and Wipe Cache AND edit the QS Tiles & remove the one that Crashes from the QS Tiles View 🕊️
On another note - Rogers hasn't updated the Scheduled OS Update Schedule for two weeks & Telus has posted the scheduled OS Update for the S10+ showing the OTA will be available May 28th 🐧
05-27-2019 07:07 AM - last edited on 12-09-2019 11:46 AM by RogersMoin
Kinda sad that Fido has updated their OS Update Schedule on May 24th - But Rogers (the parent company) hasn't in over 2 weeks?
Looks like the tail IS wagging the dog...
I'd expect more from Rogers given the premium Cell & Data Fees Rogers charges...
05-27-2019 04:18 PM - last edited on 12-09-2019 11:46 AM by RogersMoin
Good day @shaggyskunk,
Thanks for your posts!
The OS Upgrade Schedule has now been updated!
Don't hesitate to let us know if you have questions.
05-28-2019 07:50 AM - last edited on 12-09-2019 11:46 AM by RogersMoin
Thanks @RogersMaude for the reply! While the OS Update Schedule has been updated to show the May Security Patch OTA being available this morning - It doesn't seem to actually be available? 🐧
06-17-2019 09:06 PM
Looks like another update is late. Says that the S9+ should get an update today but I haven't received anything yet.
06-18-2019 08:42 PM - edited 06-18-2019 08:44 PM
Good evening @Skladman,
Thanks for your post! I understand you're expecting to download the June Security Update, for your Samsung Galaxy S9 +.
Have you received a prompt for it, since you posted?
Keep in mind that OS updates roll out in batches, starting with a small percentage of all devices in the first 24-48 hours. The percentage of updated devices goes to 100% over a period of 1-2 weeks.
Thank you for your patience and understanding!
06-18-2019 08:54 PM
06-18-2019 11:06 PM
08-14-2019 03:04 PM
Is there an update for the August 5th, Security patch level for the Samsung Galaxy S9+?
There was a recent security vulnerability released by Android on certain devices, and corporate groups are now starting to block remote email access unless they are patched to this recent level.
08-15-2019 02:33 PM
Congrats on your first post! 🙂
Presently, we do not have any information to share, but please do continue to keep a close eye on our OS Upgrade Schedule for any updates! You can also have a look at the Upgrade Process found on the same board if you'd like to get a better idea of how it all works.
08-15-2019 03:09 PM
Thanks for the reply, tech support on chat also pointed me there, however the issue is that posting does not even mention the Samsung Galaxy S9+ phone.
I feel that Rogers needs to be more transparent with their past, current and future update schedules so we as customers can at least get a feel for the timing in order to set expectations.
12-09-2019 11:20 AM
12-27-2019 08:40 AM - last edited on 12-27-2019 08:44 AM by RogersTony
I noticed all the other providers in canada have received the last security updates
Any reason Rogers/Fido has not been released yet?
12-28-2019 09:09 AM
Welcome to the Rogers Community Forums! 😃
I know how important it is to ensure your device is up-to-date with the monthly security updates. The Samsung S9/S9+ devices received the December security update on December 19th. There is a batched rollout process but it should all be completed now.
Please double-check the current security update on your device and let us know if you are still on the November update. You can see what updates are coming in the future in our OS Upgrade Schedule.
I hope this helps!