Samsung Galaxy S9 and S9 Plus OS/Security Updates

[shaggyskunk]

That's what people are saying on Samsung Members - There's people who didn't update the first morning and they don't see any updates available now

[steveburke23]

Wow Samsung is really having trouble with updates with the Galaxy S9/S9+

[IainS]

i have switched back to my pixel xl2 again because it receives timely updates. I am considering getting rid of the S9 plus as the problems seem to be getting stupid at this point.

[IainS]

also this could be a snapdragon problem with android as the international variant of the s9's seem to be getting updates.

[IainS]

or it could be issues with North American Carriers delaying the updates.

[RogersRoland]

Hey @steveburke23,

Our team hasn't heard of any news regarding a delay of the OS.

I'll also use this opportunity to help clarify how we update the OS schedule. Our team will normally receive a weekly report with a list of devices and upcoming upgrades. We will then transfer the data, pretty it up a bit, and then post here on the Community. There will be times where sudden changes will occur and we will be notified either by the Community or the programming team, like delays and whatnot. 

We've been looking to improve the experience for our users, so stayed tuned for some upcoming changes and additions to the OS upgrade schedule 😉

Hope this helps!

RogersRoland

[shaggyskunk]

Thanks for the explanation @RogersRoland

[goedhard]

RogersRoland, there are two ways where Rogers can improve on with the update notification service; make it more transparent. 1. Don't make it look pretty; I would actually love to see the changelogs to see what I'm gaining or losing. 2. If a firmware gets pulled; a reason why it got pulled as in I may not want to do that after all or I already updated my firmware and it got pulled and now I'm screwed somehow please tell me what not to do, whatever the problem may be just because I don't want to brick or cause problems with my device.

I got one more suggestion but I think it's a Samsung suggestion rather than a Rogers and that's to be able to download firmware an unlock bootloaders

[IainS]

you will never have the bootloader unlocked on samsung devices with the snapdragon chip, If you want an unlocked bootloader on samsung galaxy devices you will need to purchase the international model.

[shaggyskunk]

@RogersRoland - BTW - The OS Update Schedule (from last Friday) incorrectly says that the "available now" update for the S9/S9+ states that it contains the March Security Patch - It's actually the May Security Patch - Just sayin' 😉🐧