Samsung Galaxy S9 and S9 Plus OS/Security Updates

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I'm a Trusted Contributor
Posts: 902

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

That's what people are saying on Samsung Members - There's people who didn't update the first morning and they don't see any updates available now

I Plan to Stick Around
Posts: 62

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

Wow Samsung is really having trouble with updates with the Galaxy S9/S9+

I Plan to Stick Around
Posts: 202

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

i have switched back to my pixel xl2 again because it receives timely updates. I am considering getting rid of the S9 plus as the problems seem to be getting stupid at this point.

I Plan to Stick Around
Posts: 202

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

also this could be a snapdragon problem with android as the international variant of the s9's seem to be getting updates.

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I Plan to Stick Around
Posts: 202

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

or it could be issues with North American Carriers delaying the updates.

Retired Moderator RogersRoland
Retired Moderator
Posts: 686

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

Hey @steveburke23,

 

Our team hasn't heard of any news regarding a delay of the OS.

 

I'll also use this opportunity to help clarify how we update the OS schedule. Our team will normally receive a weekly report with a list of devices and upcoming upgrades. We will then transfer the data, pretty it up a bit, and then post here on the Community. There will be times where sudden changes will occur and we will be notified either by the Community or the programming team, like delays and whatnot. 

 

We've been looking to improve the experience for our users, so stayed tuned for some upcoming changes and additions to the OS upgrade schedule 😉

 

Hope this helps!

 

RogersRoland

I'm a Trusted Contributor
Posts: 902

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

Thanks for the explanation @RogersRoland

I Plan to Stick Around
Posts: 44

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

RogersRoland, there are two ways where Rogers can improve on with the update notification service; make it more transparent. 1. Don't make it look pretty; I would actually love to see the changelogs to see what I'm gaining or losing. 2. If a firmware gets pulled; a reason why it got pulled as in I may not want to do that after all or I already updated my firmware and it got pulled and now I'm screwed somehow please tell me what not to do, whatever the problem may be just because I don't want to brick or cause problems with my device.

I got one more suggestion but I think it's a Samsung suggestion rather than a Rogers and that's to be able to download firmware an unlock bootloaders

I Plan to Stick Around
Posts: 202

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

you will never have the bootloader unlocked on samsung devices with the snapdragon chip, If you want an unlocked bootloader on samsung galaxy devices you will need to purchase the international model.

I'm a Trusted Contributor
Posts: 902

Re: Samsung Galaxy S9 and S9 Plus OS/Security Updates

@RogersRoland - BTW - The OS Update Schedule (from last Friday) incorrectly says that the "available now" update for the S9/S9+ states that it contains the March Security Patch - It's actually the May Security Patch - Just sayin' 😉🐧

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