Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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Meowmix
I'm a Trusted Advisor
Posts: 32,126

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @prashantjcha

What are you talking about? There is no fraud... You are confused here. Again all stores are giving anyone that activates a phone on a existing like or new line a $100 trade in credit. However for the S8 and S8 Plus u get $150 instead. I did this and they gave me $150 trade in credit for my Z30 and out it towards my S8+.
prashantjcha
I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Ok i think i more clear now. So lets say i just go the store i want to pick it up and get the phone from them. Once the reservation arrives, i tell them i dont want it. Will i still be eligible for the pre order bonus from samsung. Isnt it tied to the imei of the pre ordered phones?
Meowmix
I'm a Trusted Advisor
Posts: 32,126

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @prashantjcha

From what a source within Samsung head office Canada told me that is correct. It's tied to the IMEI number that are for pre orders and reservations only.. So if Rogers sends out the reservation device to thay location, they also send the IMEI number to Samsung to let them know it was a pre order / reservation.

Now some last year were able to fool the system but it was a different way. This year Samsung is doing it differently. So if u want to go get it at the other store, to ahead but please be aware that if u do not get the Gear VR and controller, then it's not Samsung's fault.
prashantjcha
I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

See that is the problem here. The store which i selected during reservation they are telling me that if i trade in my iphone 5s which is completely in working condition i will only get 40 dollars for the trade in. And the rogers website actually says $250 for trade in phones. Very much confused here.
RAwhite1987
I Plan to Stick Around
Posts: 220

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions


@Meowmix wrote:
Hello @prashantjcha

What are you talking about? There is no fraud... You are confused here. Again all stores are giving anyone that activates a phone on a existing like or new line a $100 trade in credit. However for the S8 and S8 Plus u get $150 instead. I did this and they gave me $150 trade in credit for my Z30 and out it towards my S8+.


@Meowmix that was a joke I made because he wanted to use the the phone to get the VR then return it and get another phone somewhere else. I joked it was pretty much fraud even though it is not. 

Meowmix
I'm a Trusted Advisor
Posts: 32,126

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @prashantjcha

Incorrect. The website does not state that. The Rogers website shows $100 trade in credit towards your new device as long as it's eligible. With the S8 and S8 Plus, you get $150 instead.

Please show me where it shows $250 on the Rogers.com website.

" For: New and existing customers

Get a $100 credit select devices. Simply trade in your eligible old phone, and we’ll give you a credit towards a new one when you upgrade or activate on a 2-year Share EverythingTM plan.1

Offer available in store only!"
Meowmix
I'm a Trusted Advisor
Posts: 32,126

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @RAwhite1987

He can't keep the VR. Once you return the S8 and S8 Plus, Rogers notifies Samsung Canada that it's been returned and Samsung will send u a email to return the Gear VR and controller back.

Last year was a different story with the Note 7 as we were able to keep our pre order gifts due to the recall.
Kyleck1990
I Plan to Stick Around
Posts: 21

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

So do we have to use the SIM card that came in the box or will the one that's currently in my s7 work?
Meowmix
I'm a Trusted Advisor
Posts: 32,126

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Kyleck1990

The one you are using with your S7 will Work with the S8 and S8 Plus.
RAwhite1987
I Plan to Stick Around
Posts: 220

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Meowmix

I wonder how many people will actually try doing that. It is amazing how people do not read the fine print and complain when they do not get their way.