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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mazeroni
I Plan to Stick Around
If it helps. I've preordered using this method on the 10th. Still no phone.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

@Mazeroni I would say call but you kinda need a phone for that 😛 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mazeroni
I Plan to Stick Around
Lol right! I'll give them till end of day tomorrow. Read some posts on here that hinted at tomorrow being the day.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I Plan to Stick Around
Samsung USA COO stated that preorders for the S8 and S8+ are 30% higher than they were for the S7 & S7E.

A Korean analyst that follows their mobile division has advised that there's concerns that the S8 sales will take away from, "the 6.4" Note 8 sales later in the year ".

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I Plan to Stick Around
Just got my gear VR this afternoon! As a fiedt time VR user, I like it! Made me a little dizzy at times but it's fun. So far so good!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mazeroni
I Plan to Stick Around
That's great cez! How is that controller?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I Plan to Stick Around
I'd recommend a Unicorn Beetle by SUPCASE in lieu of a Defender by Otterbox. I had one on my iPhone & liked it way better. And despite the fact that it's a fraction of the cost it held up really well & it isn't one of those products where you can say "you get what you pay for" for costing cheap.

This is it on Amazon:

For S8:
https://www.amazon.ca/dp/B06XGYNKDL/ref=cm_sw_r_sms_c_api_KjS.ybJ6KXGYY

For S8 Plus:
https://www.amazon.ca/dp/B06XGWRLTD/ref=cm_sw_r_sms_c_api_0cS.ybGYJVRGX

For some reason the one for S8 Plus is slightly cheaper than the S8. At the time I bought mine though for the S8 Plus mine was free & had to only pay for shipping.

There's also a great review about it by FlossyCarter on YouTube here:

https://m.youtube.com/watch?v=iYt88584R9c

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I Plan to Stick Around
@Mazeroni As I don't have any other to compare it to, I'd say the controller is good. At first I thought the pointer was off center, then I got a message saying you can re-center it anytime just by long pressing the home button.. lol
I can only use the VR for maybe 8-10 minutes at a time because it's making me so dizzy I feel like throwing up. I guess it's something you have to get used to? Again, this is the first time I've ever owned a VR so everything's new to me

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

@sk8one

Just curious the Unicorn Beetle PRO SUPCASE.. does it have a built in screen protector or not? Cannot tell from the website. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I Plan to Stick Around
No it doesn't. The Defender doesn't have one either anymore.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around
I will stick with thr defender then. At least with the defender I get a case specific screen protector sold separately.

With the SUPCASE I have nothing except for off the shelf screen protectors.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I Plan to Stick Around
@RAwhite1987

You should get it at a Canadian online retailer instead of Otterbox directly & avoid the US exchange & hefty shipping costs. Walmart & Best Buy Canada both have it in stock online & shipping is even free! But if you need the Alpha Glass then Ca.MobileFun.com has both case & glass if you want to get it all in one place. Although I should mention when it comes to shipping costs I'd get the glass from MobileFun & it'll ship for like $4.50 then the case from WM or BB since shipping is free. If you get both from MobileFun both ship out for $28!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Terraforce18
I Plan to Stick Around

I think so too. I just checked my status now and it still says In Progress

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wpd1

Even if they do, they still should be happy that so many got a Samsung device after the recall with the Note 7. In the end this isa good thing for them.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Terraforce18

Most likely today will be the day.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I Plan to Stick Around
@Meowmix

The emphasis in the sentence was on the Note 8 screen size which they stated to be 6.4".

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wpd1

Won't make me change devices If it's only "2 higher and the same fingerprint sensor on the back. As per the leaks

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I Plan to Stick Around
I haven't seen any renderings of the Note 8 as of yet. Rumours have the fingerprint sensor embedded in the screen on the Note 8. They state the only reason it's on the back of the S8 is a reflection of the technology not being secured in time for the S8 release.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I Plan to Stick Around
Hi did you hear few minutes ago about problem with the fast charging issues on the internet

http://www.phonearena.com/news/Samsung-Galaxy-S8-and-Galaxy-S8-users-reporting-problems-with-wireles...

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @kh29

Doesnt bother me as my Fast Charging Wireless charging pad from last year works just fine.

Again the S8 and S8 Plus use different wireless coils on the back.. So it's bound to happen.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I Plan to Stick Around
I know it still works but I hate when I go on the internet There are issues allready. I was going to get the new one but to expensive problemly in the summer