cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
Have been using the ZAGG HD for a couple weeks now I think? Been perfect. Not a single problem and the thing went on perfectly with the provided template it came with

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

I have been trying to find that one but Rogers stores have had the generic ones which i hate. Using the Otterbox one atm and its fine but the glass pops out sometimes.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

@Meowmix wrote:
Hello @Dx9

I have been trying to find that one but Rogers stores have had the generic ones which i hate. Using the Otterbox one atm and its fine but the glass pops out sometimes.

Popping out Meowmix? Do explain!?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

On the top of the screen protector from the right to the left it comes off off and even when i used the second one i got, still happened again. Go read their Facebook page, u will see hundreds complaining about the same thing on there too.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I Plan to Stick Around

Hi All,

 

I keep tabs on the site for ole time sake and was going to ask @Meowmix a Samsung VR Gear question just to keep him busy 🙂

 

I use the Spigen Ultra Hybrid Clear Case.  I ended up taking off the Armour screen film because I messed up on the install twice.  Had lots of fingerprints and dust on the top right corner.

 

This case allows you to put the phone face down and the screen will not touch the surface since the case lip is just a 1 to 2mm higher.


I will probably go to the mall and get a professional to put on the screen film.

 

Hope you are all enjoying the phone with the best long lasting battery out there... eat that Energizer Bunny

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mathew_blimbaum
I Plan to Stick Around

Has anyone not recieved there VR Headset yet? Or am I the only one?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @mathew_blimbaum

I know a few people with Bell and Rogers and still waiting. Contacting Samsung and they got told they are on backorder.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Leslieiswaiting

Yeah i know but I need more protection thus why i got the Otterbox Commuter case. I might switch it to my Spigen Armor case for the long weekend thought lol.

Also i ended up applying for the promotion of the free speaker Samsung has ( may 1-26th promotion) when u get a S8 or S8 Plus within that time frame and got a email saying I am getting a Samsung Level mini speaker too lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I still have not received my phone, so you are not the only one, but you have your phone.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I Plan to Stick Around

@Meowmix

 

That's awesome!  I'm trying for the speaker now too!

 

BTW: I have an otterbox commuter as well as a Spigen Slim Armor wallet case.  So far, I've been using the Spigen more.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @DeanD

I just got a email saying I got approved and getting the Samsung Level mini within 6-8 weeks lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around

Hi @Meowmix,

 

How did you apply for the samsung level mini? Didn't you receive the Gear VR with controller as well? 

 

I still have my Gear VR sealed in box and would like to know how to get the samsung leevel instead. Thanks. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

Indeed so i got the Gear VR and controller. I applied for the Level mini speaker offer via logging into my Samsung account and filling out the form and got accepted. Got a email saying it will be shipped out within the next 72 hours.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around

Hi @Meowmix,

 

Thanks for your reply. I will try that as well and hopefully mine will get accepted. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

try and see! Hopefully it works and u are able to get it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around

Hi @Meowmix,

So, I just registered and status pending..... fingers crossed.....

 

how long does it ususally take for the decision to be available?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

It took almost a week to get a response back from Samsung promotions about it. I had to request a response on the OFFER page to get them to email me lol.

Told me they are running late on the promotion

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around

Thank you @MeowmixSmiley Wink

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

You are welcome! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I Plan to Stick Around

I guess the Slim Line Speaker is only for those who activated there phones after May 1.

 

Good things come to those who wait....

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Leslieiswaiting

Mine got approved without any issue. So did my girlfriend's phone and we got ours before May 1st lol. Noticed some did as well as per posts on their Facebook page and Twitter.. Weird eh? Lol