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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says β€œ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is β€œ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

Nice but it'd worth it for them!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Just a heads up. As I mentioned before I canceled my pre order and picked up in store. Just got gear vr shipping confirmation. So if you are waiting picking up in store might be a good idea ☺️

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Justinrosete

Very good to hear!! πŸ™‚

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I Plan to Stick Around
*Meowmix
Got mine as well.
Bigger box than last VR for a not so big a remote.
Hope I can get all my previous purchases.
Exactly one week after registering my S8+
Goto to give it up for Samsung for a nice promo and efficient deployment strategy.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Leslieiswaiting

Yeah I noticed that as well. It's okay it a nice looking box haha. I didn't keep the last year's one. Sold it for $50 about 2 months ago

I got my new S8+ replacement a couple minutes ago and put in the Alpha screen protector and the Otterbox Commuter case on it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I Plan to Stick Around
You have to start back into VR slowly 🀀😒
Oculus has a freebie DEAD AND BURIED nice western themed Zombie shoot em up made for the VR Controller. Lots of fun, accurate tracking of controller/6 shooter. The mechanics is awesome and the graphics spot on with themed western audio.

My older apps were still available on the Oculus store once I signed in.

Roller coaster fans have to try Rilix VR roller coaster simulator. Warning sit down if you get motion sickness.

Compared to my old S6 Edge, the S8+ did not even get warm. The S6 used to overheat and you would have to stop or pause game play . Good job Samsung on battery and power utilization.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wood121
I've Been Around

I had been waiting for so long to pre-order and keep saying me on the waiting list. I was from position #75 to #54 to #29 everyweek by week. And I just received email this moring saying that i am position #22 out of 141. Just move up 7?? I really can't wait for anymore. Main point is device is availble everywhere in the store. What does that really waiting for?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wood121

Actually most stores in Toronto and in the Vancouver area do NOT have the S8+ in stock. Maybe one but that's it. You are welcome to go to them if u wish and see if they can access u account and see if they can do the upgrade. Unfortunately this is how it goes.. I explained this before. Also Rogers has been getting small. Shipments from Samsung. So thus why they haven't really been seeing much movement.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
Well I had an older Apple Watch in mint condition. Since i switched to the S8 I don't have a need for it anymore so I was able to swap it for a brand new sealed Gear VR with controller. Pretty cool. Just have to get used to the thing. Kids love the Roller Coaster one.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

Very nice! My girlfriend is still thinking on keeping hers or selling it without opening it lol.

I love the rollercoaster app for the VR! I wish they made more of then actually lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

raymondtrudeu
I Plan to Stick Around
I did receive my gear vr and it's pretty cool but I will be selling it on kajiji...if anyone didn't get one and wants one pm me...

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Collsguy
I've Been Here Awhile
I ordered my S8+ 2 weeks ago. Paid for it, and have received nothing about when i will see this beautiful device. Sighhhh......

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Collsguy

Believe me i know how it feels. Hopefully Samsung sends them more devices soon.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Collsguy
I've Been Here Awhile
Gotcha now!πŸ˜‰

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around
Quick question...

Did anybody else notice the word SMART when you dial a number or when you check the call log. What does that mean? Thanks.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

Smart feature means that it will tell you who is actually calling instead of a number. Same when u dail a number u don't know who it is.. For instance if I call a Rogers store, it will display it as " Rogers Plus" instead of just the number.

This is enabled via the settings - Advanced Features - Called ID and spam protection.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I Plan to Stick Around
Firmware G955WVLU1AQDE is rolling in now, OTA. Some sites have it for download, but I don't see the Rogers CSC available for download yet. You could always download a different CSC firmware and then change the CSC, but it might wipe the phone (in which case, a backup / restore will be handy).

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
Yeah Telus is already sending this out. Hopefully Rogers does soon. I do have a bit of the red tint.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @sabesh

Seems like Rogers is late in the game. Same With Bell. Telus is the only one lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

Hopefully they do. On my third S8+ and have some red tint issue as well.