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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
This phone has been amazing. Love it. Iris scanner is awesome and works everytime and is fast. Battery life seems on par with my iPhone 7 Plus and that def says something. Even found my old 64GB SD card leftover from my Note 7 and my extra USB Cable.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

Very nice!! I have a 128GB card from Samsung and also about 4 Type C cables and 3 Fast charging adapters lol. Enough chargers for now lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

You do know that the Galaxy S8 is USB C and no longer Micro USB.  The charging ports are different although I think you may be able to use the adapter that comes with the phone. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

The Note 7 was WITH Type C. So his USB cables are Type C lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

Good to know!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

Thats how i have 4 Type C cables. 2 came from mine and 2 came from my girlfriends Note 7 lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Dx9
I'm a Reliable Contributor
Yeah I had an extra USB C cable since I had one for the car with my Note 7. I wish I never sold my Rapid Wireless Charging stand though after the Note 7 lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Dx9

Haha yeah that is true! I kept mine as I got it for free so i still use it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

AnonymousUser
I'm a Trusted Contributor

Got my Gear VR with controller in the mail today. That was a lot faster than I expected to be honest, but haven't had a chance to use it yet.

 

BTW, for those looking at the Spigen cases, I'm using the Neo Hybrid Crystal and it look and fits nicely on the phone.

I also have the Otterbox Alpha Glass screen protector, but have yet to install it on the phone.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @AnonymousUser

Very nice! Yeah i got a surprising email and phone call from Otterbox offering me the Alpha case for $8 ( due to me being so many cases from them) and the Otterbox Commuter case for $15. All brand new. Gotta wait a couple weeks when they get them in but it's worth it!

I am using the Samsung Clear Cover flip case atm but used my Neo Hybrid case from Spigen before hand!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I Plan to Stick Around

So where are you guys finding the Alpha glass locally?  

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @DeanD

Pacific Mall atm has them. No Best Buy or Rogers store has them of my knowledge. I got mine straight from Otterbox

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

I had to go to Pacific Mall. My only other option was to order it from the US Otterbox site and I was NOT ok with that. 

I can only assume it will eventually come to Canada. It is very much worth it though. 


Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

Anyone here know the optimal battery percentage for long term storage? I will be storing my phone for a month while I am setting it up for use in the UK (downloading apps, etc etc). I heard 50% is the optimal charge for storage but I wanted thoughts from the forum. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

Usually when I got Otterbox cases from the US site, they came within a week and half ( business days account).

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

I heard the same thing as well when I had my S7 edge and the Note 7 when I went on vacation ( before the device was banned on flights and recalled).

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I Plan to Stick Around

Thanks @Meowmix

I am trying to keep the phone in the best shape possible for my trip on June 3rd. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @RAwhite1987

Try doing that and hopefully it works!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I Plan to Stick Around
Hi!! 😀

Just checking up on every one who got their devices! I hope that you are enjoying this amazing device as much as I do.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I Plan to Stick Around

@gogol

 

Best screen I have ever used on a mobile device.  Just stunning!  I just wish the phone wasn't so slippery!  A case is a must on this phone.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @gogol

Amazing so far! Only experienced a small lag for a few seconds but nothing else.

@DeanD a case is a must! Never leave this phone without a case of else u will have issues as u don't want it to drop and crack or get damaged! My buddies fell down and Thankfully hit the carpet but got a case after lol