Was just on Samsung Canada's live chat support and was told to go to Rogers and see what they can do for me since I bought it through them and if Rogers directs me to Samsung, I would need to go to their service center to see if they can repair it / find the problem.
i got this email after login with samsung account . this is confirming email for samsung VR??
'HARDEV, thanks for your purchase registration! You are receiving this email because you have successfully registered your Samsung .......'