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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

ahmed123
I plan to stick around
Finally got the phone. And I was able to get it for 244.00 on premium tab+ plan.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

I was told I had to wait because my battery exploded and caught fire during transit.

I kid, I kid..  I am picking mine up tomorrow. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @ahmed123

Yes indeed so! Anyone who did a trade in, got it for $96 Plus taxes

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Hahaha oh man! Good joke lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hello @Toph

It takes within 5 business days after u get ur phone ( S8 or S8+) to get the text message from Rogers for the Netflix code.

Unfortunately you won't until UPS sends u a email saying ur Gear VR and controller have been shipped. This can take 1-8 weeks. You have time log into ur Samsung account via the S8 or S8 Plus and u will get a email saying that the device have been registered. That's all u get until it ships.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Indeed @Meowmix

I will say this. The Defender Series Otterbox is not that bulky compared to the ones I had for my S6 and my S4 and Rugby. 


Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Oh nice! If anything I'll buy the Otterbox Commuter case

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@RAwhite1987 that's awesome to hear!  I've been looking at the Otterbox Defender.  My past versions of it were really bulky.  But with such a nice screen as the S8+ has, and the fact that I usually mount these things to my motorcycle, I'll want something beefy this time.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@DeanD Keep in mind you need to buy the screen protector as the Defender does not come with it. The Alpha Glass screen protector by Otterbox is designed for a perfect fit and is sold separately. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@RAwhite1987 everything I've read so far about the glass screen protectors has been "Wait" for something better.  Apparently none of the manufacturers are getting the curved screen thing right, so I'm gonna skip on that until things are sorted out.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@DeanD This was reviewed online and actually it worked really well. It is designed to fit the case snugly. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

I was looking into it but I want more reviews from actual customers instead of some tech sites per say. When u get it, let me know and I'll see if I will grab it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

Will do @Meowmix but suffice to say it is a double edged sword. Either you have it on there to prevent damage or you leave it off and curse when it gets damaged. 


Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

comcry
I plan to stick around

@lesliestillwaiting

 

Thank you for the update.  I am one behind you and have no access to the information that you provided.  The update is much appreciated!  Looks like it won't be happening this week!!  😞

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

JK2001
I've been here awhile

Hi, Please could you guide me where I can see the status for a corporate/business reservation? Thanks!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @comcry

Hopefully they get more in stock 😞

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

My order seems to be having more movement this morning....

 

In progress(Activation)Pending Activations4/27/2017 9:22:39 AM 

 

HERE IS THE LINK TO CHECK ON STATUS for business/Corporate Customers

 

https://secure.rogersdirect.ca/default_red.asp?lng=

You will have been asked to register for this site on one of your emails from Rogers.

the password log in is not the same as your Rogers account.

Once in you just need any one of the following; a Passcode ?, your order number, phone number or name to search.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Thats good! Should be activated soon! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
@Meowmix et al

Apparently they are offering up tablets with the phones. I got offered a free Galaxy Tab E with my phone. Would have taken it but I already have one.

No more hoodies (likely supplies dried up) and my store ran out of bags.

Good times.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Is this a tablet offer to open a new line or is it a free tablet like the sweater is?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around
@Meowmix I did a hardware upgrade and got a new tablet. Did not even activate the sim for my S8+