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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

You can receive a shipment email even around 12-1am tonight. It's happened before to me.. I got my S8+ shipment notification around 11:30pm.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I plan to stick around

@sk8one I just checked. Still showing in progress. I can only assume SOME are shipping out today. 



That's weird... weren't you at a lower number than me?! I was at #202. When I checked mine about 15 minutes ago it said that it was still "in progress." Then 5 minutes later I got a shipping notification via text and email. Then I quickly checked again and it now says "shipped."

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@sk8one wrote:

@sk8one I just checked. Still showing in progress. I can only assume SOME are shipping out today. 



That's weird... weren't you at a lower number than me?! I was at #202.


@sk8one I was at 93 when it went to in progress. At least I am getting it before my trip. I was getting worried there for a moment. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

ware
I plan to stick around
I just got my shipping notification. Should have my new ozone in a day or 2.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@ware wrote:
I just got my shipping notification. Should have my new ozone in a day or 2.

@ware

New Ozone you say...

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @ware

Very nice. One question. What's a Ozone? New planet? New area? Lol just kidding.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys

So i got the Clear view cover case with stand ( Samsung authentic case). Costed $94 with taxes and not worth it.. The clear cover is NOT that clear.. It's half translucent meaning it's going to look frosty or foggy at times.. Max brightness on and in the sunlight downtown u couldn't see a thing.. They didn't have the LED case I wanted to stayed with this

The pros is that this case covers everything and mostly the back and screen. Turns into a stand which u can stand up the device and watch movies.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@Meowmix wrote:
Hey guys

So i got the Clear view cover case with stand ( Samsung authentic case). Costed $94 with taxes and not worth it.. The clear cover is NOT that clear.. It's half translucent meaning it's going to look frosty or foggy at times.. Max brightness on and in the sunlight downtown u couldn't see a thing.. They didn't have the LED case I wanted to stayed with this

The pros is that this case covers everything and mostly the back and screen. Turns into a stand which u can stand up the device and watch movies.

@Meowmix

Should have got an Otterbox. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

I checked all the cellphone stores. No one had the Otterbox yet or didn't have any. They had for the S8 though but not the S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

I might order it online @Meowmix

I just want to get all my water fowl in a row before I start to use the phone. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@Meowmix wrote:
Hello @RAwhite1987

I checked all the cellphone stores. No one had the Otterbox yet or didn't have any. They had for the S8 though but not the S8+.

Even amazon.ca is sold out of the otterbox defender for the S8+

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@DeanD I think I will bite the bullet and order it from Otterbox direct. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

ware
I plan to stick around
LOL ozone= phone. Autocorrect. ☺️☺️☺️

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@RAwhite1987 wrote:

@DeanD I think I will bite the bullet and order it from Otterbox direct. 


I'm an amazon prime member (I order a LOT from them), and the free 1 or 2 day shipping has paid for itself. Often times I get same day shipping.  Lots of stuff ships out of the Vancouver warehouse for us on the wet coast.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

ware
I plan to stick around
So I have a newbie question. I'm not familiar with the vr stuff. What exactly will be be looking forward to with the vr items that I will received from Samsung?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@DeanD and @Meowmix

Do you guys know of an Otterbox style case with a screen protector? I was thinking Lifeproof but they are delayed rolling out their cases. 

I wonder how this will affect Samsung? There seems to be a bunch of problems with the rollout of the Galaxy S8 and S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @ware

You can watch movies, shows, play games and such on the VR!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@RAwhite1987 wrote:

@DeanD and @Meowmix

Do you guys know of an Otterbox style case with a screen protector? I was thinking Lifeproof but they are delayed rolling out their cases. 

I wonder how this will affect Samsung? There seems to be a bunch of problems with the rollout of the Galaxy S8 and S8+.


@RAwhite1987, you can also look at Spigen.  They make a very similar case.  I've been happy with my Spigen cases in the past on my Galaxy Nexus and Nexus 5.  Strangely enough, on my OnePlus One, I never ever did case it, dropped it a lot, and still only a few blemishes on the phone.  Screen has remained perfect over the last 2+ years with it as a daily use phone.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I plan to stick around

Because I'm a crazy "phone case addict" & like to change up my case from time to time I ended up getting a Unicorn Beetle by SUPCASE, a Neo Hybrid & Ultra Hybrid by Spigen, 2 Accents (Aqua/Gold & Navy/Silver) by Prodigee & the following from eBay in 4 different colours which will take a month or 2 to arrrive cuz it's coming from China.

http://www.ebay.ca/itm/292084504531?_trksid=p2060353.m1438.l2649&var=591057172072&ssPageName=STRK%3A...

Probably all cost me as much as the phone haha!!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

hardevkaler715
I'm here a lot

Hi ,I pre ordered s8+ with pay now and get faster not the reservation on 16th. Any idea when I'll get it?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @hardevkaler715

You will have to wait a while. Many others before u haven't received theirs using that method. So it should come soon. Unfortunately a estimate date isn't something that can be given.