Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Phonepeople

Thats good to hear!! 🙂
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I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I was curious the website indicates get a s8 for 99$ on two year plan with 150$ credit on trade in. The s8+ on 2 year is 548$ per rep at store. If I traded my s7 Edge for this promo would I still need to fork over the 548 or pay the 99$ promotion.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @adamacf20

That promotion is ONLY for the S8 and not the S8+. Unfortunately you won't get much for the S7 edge from Rogers. Only $150 trade in. So sell your S7 privately and get more out of it.

You would have to pay $548 in order to get the S8+ with the older plans. If you have a new Premium Plus plan, you only $320 for the S8+. If you sell your S7 edge privately then u can recoup most of that money and put it towards the S8+.
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I Plan to Stick Around
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Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

My status us now in progress.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @ware

Great to hear! It will take 1-3 business days to ship out
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I Plan to Stick Around
Posts: 36

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I went into the Main Retail Rogers office on Bloor Street and Jarvis here in Toronto.

 

There is a shortage of S8+ being experienced by all carriers.

They have lots of S8s for sale but were sold out of S8+ on Friday.

They only recieved 6 units total to this store which I would guess should have been allocated the biggest quantity.

 

He told me that its just best to wait it out because they don't have an eta for new shipment.

 

Hope I get it before May 🙂

I'm Here A Lot
Posts: 7

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

on business side for S8+ went from 158 to 4 on thursday & the guy on the phone said the warehouse ran out most likely which is why mine wasnt shipped out yet.  Just my luck to run out 4 phones before me lol

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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Leslieiswaiting

As i said before:). Most stores won't receive the bigger models or the ones on demand. It's best to wait.
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I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hey guys!

Just a heads up. Please make sure u look through the device and take the screen protector off before leaving the store.. I didn't noticed until now that there was scratches underneath the screen protector and had to contact the store I got it from and let them know.. Also make sure u let them open it in store to see if there is any.

Mine was on the top and bottom left side of the screen. Unfortunately one store rep was rude and blamed me on it. He also said that I could have done it and wanted another one. ( got into a heated exchange with him as he was pushing the blame on me instead of taking responsibility or even trying to help) Asked to speak to the manager and the manager was there listening. After me being upset and the store manager noticing and the store manager saw it and let them know no one opened it at the store and it was like that. The store manager decided to do the return when I come back Monday and do everything back.. Unfortunately that store and around 10 stores in Toronto alone don't have S8+ in stock. The store manager is able to do the return even though I went over the 30 minutes and all. Just been such a bad week sadly. They seem deep like someone dropped it and then packaged it.

Thankfully a Rogers store has one in stock (s8+) and going Monday to do the return and upgrade again. The store rep will hold it for me.

What a weekend eh? Just my luck...
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I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

That would really suck if one of our devices were damaged & had to be exchanged for another. Seeing that the IMEI is tied in with getting the VR we would be SOL. What would you do in that situation? I'm wondering if Samsung would take that into consideration...