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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Redefined
I plan to stick around

@Meowmix wrote:
Hello @Redefined

As i said on my first post and many posts. Business and corporate customers reservations or pre orders may not get them after the launch. This happens every year and every time a phone gets launched. Why? Most likely due to the corporate accounts and business accounts which have different codes and security codes on them.. Maybe they know that being a corporate customer u pay less then we and make u guys wait?. No one know and u won't get that answer either sadly.

Thats not a good enough reason for me. I'm a paying customer still, doesn't matter what plan I'm on. I pre-ordered first day, in the morning, and deserve the phone just as much as the next guy.

 

They're gonna hear it from me!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I plan to stick around

@RAwhite1987 wrote:

@Meowmix

Any ETA on the second batch or should we start with the virgin sacrifices?


@Meowmix Would like to know this too

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

hi, so unplug my tablet and put into another plug and put my watch and wireless fast charger in the same plug as watch , so i put the galaxy s8 on the charger and works says 1hr 32mins fast charging on the phone. i think that when you get a new phone and the battery when from 20 to 1 takes along time to charge on the wireless charger

 

 

when is samsung canada  getting the new wireless charger for galaxy s8

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987 and @Mr-Panigale

They haven't seen the truck yet or anything yet. I'll give u more information here I do get it.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

It can be in a couple of weeks.. That's because the S8+ and S8 use new charging coils for fast wireless charging so the older fast wireless charger pods will do what they did for the older models. That's how long it took for my Note 7 and S7 edge. 1 hour and 10 minutes for vast charging.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

@Meowmix wrote:
Hello @RAwhite1987 and @Mr-Panigale

They haven't seen the truck yet or anything yet. I'll give u more information here I do get it.

Perhaps they fell off the truck @Meowmix?

Say around Kennedy and Steeles in Toronto?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@Meowmix

Forgetting about the Note 5 and S6 bro?

Without even looking, I'm rather positive that the Note 7 was Exynos here too.

They were both Exynos.... In fact.... It's the exact opposite of what you said... Heh.

Snapdragon on Samsung phones feels like a slap in the face IMO. They make Exynos SoC's themselves yet only EU gets them? Lol.

Ugh.... THIS is the issue with Samsung renting out space in their fabrication plants. This is what we get, a slower S8/S8+.

So not cool.

Im still gonna go look at the darn thing after dinner I think. Caring less and less each minute however.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @nexxusty

Hmm seems like u are right and I was wrong! However I remember reading those were Snapdragon models.. Hmm.


Then I guess only the Note 7 was with Snapdragon and the S8 and S8 Plus.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@enigma4321

Yeah that was me lol.

I was going on what I saw from the Pixel when it was first released. The G5 was faster. So I bought it.

Maybe not true today with updates to the Pixel.

Im not on anything yet.... Heh. SD 835 is not impressive whatsoever. Doesnt even beat the A10 from Apple. Its old tech, masqueraded as new.

Exynos 8895 is not. Its smokes everything out there and is a worthy upgrade from last year. IMO SD 835 is not AT ALL a worthy upgrade from SD 820/821. Again though, my opinion.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@Meowmix

Its cool man, I owned both of those so I was rather positive.

Note 7 WAS Snapdragon eh? Hmph.

Still feels like a slap in the face to me man. We could have had better.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

The note 7 was NOT Exynos here. it was the same as USA 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

Not much beats the A10s man, apple engineers are leagues ahead when it comes to fully using the CPU 

 

But i hate the OS

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

dont get me wrong though, i completely agree that it should be the exynos here.. we are getting the lower end of the stick.. 

 

But what can we do if we want the newest mobile eh

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@enigma4321

So that's when they switched back to Snapdragon eh? Note 7.. Good to know boys. Bad guess on my behalf, lol.

No I know the A10 is gold. The CPU cores anyway, the GPU is and most likely always will be "meh". It just seems like when the next Apple SoC is due it will smash the SD 835 by 80,000+ points if the trend continues.

At that point the OS being better (Believe me I HATE IOS) isn't as much of a cushion.

Jesus boys... What should I do here? I miss the premium feel using this G5. Feels like a childs toy... Lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

Well if you liked the g5 that much, get the g6. i was just using it for the last two weeks till i picked up my s8.. and the g6 was really nice actually 🙂

 

Just lacking the mods that the g5 had (which were a flop anyway)

 

The g6 has a fantastic screen (besides the fact that it isnt amoled tech)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Avimergui86 Just sent you a PM about this.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
@enigma4321

Ehhhh.... G6? Cant do it....

The G5 for me was a great buy because it was cheap and performed well.

I guess Im off to see this thing. If they try to open the box and use the phone like they did last time Im not going to be happy... Lol. One time the guy ripped off the stock screen protector. I lost it.

Reallllly wish us geeks had like a sticker of something we could rock so people know whats good. Haha.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

I looked at the G6 prior to ordering the Galaxy S8+. My understanding was that they had issues with the screen ratio for apps. Apparently things were a little stretched. 

Suffice to say the Galaxy S8+ won out. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

If a rep took off a factory applied screen protector, id also lose it on him, and i would not be taking that phone.. id make him go through the whole return process. .then buy another haha 😛

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@RAwhite1987

 

the screen issues with apps are only because no app is made for 18:9 (18.5:9 on the s8(+)..

 

The issue will affect the s8s as well ... and i personally didnt have those issues they were mentioning.. the issue was blown up into something it shouldnt have been

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

Well the applied screen protector on the S8+ I got came off on its own a couple hours later. It doesn't stay or protect anything at all lol.