cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

nexxusty
I plan to stick around
Ugh.

Oh well... Honestly, all I can do is laugh.

Someone screwed up BADLY. So badly him/her may even lose their job over this. IMO they should.

Seems like the kind of job where its your ONLY responsibility. Can't even do that? Fired. Lol.

Anyone who has it? What its like? Im coming from the most lag free phone of 2016 (LG G5) so this thing better stack up in terms of UI smoothness. I ALWAYS have my Samsung Package Disabler Pro at the ready though. I suspect I will have to use it again on the S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I plan to stick around
Does this "unknown error" happen to be caused by today being a government holiday?
Also, if we can't pick up our phones 'til the 21st, then that would be past the you have up to 3 days to pick up. I hope this doesn't get screwed up too.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@nexxusty

 

Did you just say that the LG G5 was the most lag free phone of 2016!?? Can i assume that was the only phone you've used in 2016? lol!!! Cause Pixels and iPhones Definitely got the G5 beat man. And i have had all 3 btw

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Ffttttyu
I've been here awhile
GREAT NEWS! I have just received shipping confirmation of my Samsung S8!
Check MyRogers and if you'll see that your phone's IMEI has been changed to the S8 IMEI it will be send in a couple of hours!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Ffttttyu

Glad to see!!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @cez

Maybe it might be but doubt it. That won't be a issue
.
Also no. The stores will be instructed to keep them for is and start the count as of the 21st instead.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I played around with a working unit S8+ Black while at the Rogers store - and it's simply georgous and incredibly fast and fluid. And the fingerprint sensor on the back isn't as bad as all the reviews state (if your right handed) - I don't see myself having any problems with it. I really think this is the best smartphone out there - Android or iOS.

Can't wait to get it - hopefully tommorow.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Drinkwater

Very nice! I saw it but never touched it as i rather enjoy my own lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Drinkwater

 

My only time with a s8(+) to date has been youtube... sad eh 😛

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gaidin58
I plan to stick around

I just got an email indicating shipping, yah! However I'm way the heck and gone out here in Alberta so it will be Friday before I get it, ggrrrrr!!!! At least it's coming.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Meowmix

 

Thats kinda how i feel too. would rather my own to play with and see for the first time

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Meowmix
I know but I couldn't resist...

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Drinkwater

 

Not sure i would have either.. but luckily my rogers stores near me are ghetto and get demo models usually 3 months after a launch!! This happens every new phone launch

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Drinkwater

Its okay! It happened 😛

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

Exactly! For me that's how I am. I want to enjoy it for me

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Ffttttyu
I've been here awhile
I'm in Manitoba. Anyone has any experience and knows when it'll get here after being shipped out today ?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Ffttttyu

Most likely next day or 2 business days shipping!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mfraser314
I plan to stick around
I'm not sure if they use the same UPS service to ship directly to the customer as they do to ship to their stores, but I got shipping notification for my reservation at 6PM MDT on Tuesday, Apr. 11 and according to the UPS tracking info, it was signed for at the store in Calgary on Wednesday the 12th. So next day service.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Gregole
I plan to stick around
Finally got my phone and the vr glasses. I guess i dont have to wait like on rogers.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @mfraser314

They do not. It's QMS. If QMS is not available in the area then only they use UPS... That's all :).

Normally it's normal service but it might be express if in another province.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Gregole

Thats because u got it from Samsung lucky guy! 😛