Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I'm a Trusted Advisor
Posts: 31,998

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @wonderbyrd

They can't say much unless they get told what to say. It's all scripted to them. So sadly they get told to say what they are told to say.
I'm a Trusted Advisor
Posts: 31,998

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @lundon44

Well I do hope tomorrow we see what they can do and or offer us..
I Plan to Stick Around
Posts: 187

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions


@Meowmix wrote:
Hello @wonderbyrd

They can't say much unless they get told what to say. It's all scripted to them. So sadly they get told to say what they are told to say.

yeah.. just visit PR folks at your company Smiley Happy) they only do what they are told

I'm a Trusted Advisor
Posts: 31,998

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Drinkwater

Yes we all have experienced this since this morning and even Movilesyrup posted this too. Something is going on
I Plan to Stick Around
Posts: 25

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

As an update for those who are wondering, the phone works fine as far as I can tell.  Just migrating over my apps from my S6 to my S8.

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I Plan to Stick Around
Posts: 32

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Are you planning to or are able to remap the bixby button? 

I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Stopped in at the Kitchener store in Fairview park mall. They have it but like everyone else, they can't process it. Took my number and will call once it's ready. Oh well, not that big a deal but someone screwed up big time.
I'm a Trusted Advisor
Posts: 31,998

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @wpd1

Agreed. Someone did mess up big time and we should get more clear info instead of this.
I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Meowmix

The guy showed me the message on the Rogers system screen. It says "the issue is unknown but multiple teams are working on a resolution". So, nobody knows what the problem is.
I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@wpd1

 

gotta love it! "our techs are on it" bs lol

 

"Have you tried rebooting" Smiley Tongue