cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

alexbix
I plan to stick around
I also owned the Note 7 and ended up downgrading to an cheap ASUS phone. .

Looking forward to this ongoing saga ending which has been like 6 months ..

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I plan to stick around
S8+is working??

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

alexbix
I plan to stick around
Pretty sure it was on a plan as he went through charges , costs etc on contract.

This was about 11am EST btw.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

mparizeau
I plan to stick around

I think no matter what I'll stop by and try after work around 4PM.

 

Will keep you guys posted on how it goes with an S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@alexbix

I bet he bought it outright. Cause I was the first one at the Rogers here in Montreal at 10am est and they weren't able to activate then. And no it's impossible that it only affects the s8 and not the +. It's all s8s

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

alexbix
I plan to stick around
Fair enough, to be honest i dont really know much about how it all works etc and was pretty zoned out.

But the phone was on contract as i do remember the guy talking the spiel on it being on contract for 2 years while the device is paid off..

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys

No one can get it. Not the S8 or s8+ i am really the infront of the screen and t just updated not to long ago saying for tomorrow we can pick them up as the system is having issues.

If u give in a phone for trade in at the store, instead of $100 they will push it to $150. So I am paying $170 for the S8+.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Neonridr
I plan to stick around

just an update for you guys, just had my S8 dropped off.  Goodbye S6.  Man this thing is sleek as an FYI.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@Meowmix definitely not worth trading in my G6 for 100$ or whatever they'd give

What phones do they accept
Guess I could go check haha

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

I mean older phones. I gave in my blackberry Z30 lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@Neonridr

Does your sim work in it? Wondering about the imei issues and why can't they apply the imei to our account for activations if they can for home delivery. Rediculous!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I plan to stick around
@Meowmix how about the people that did an online activation?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@Meowmix

Oh ok that makes more sense haha

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

AccordXTC
I'm a reliable contributor

You'd have to be a fool to take any trade in from Rogers. Make WAY more selling it private of Kijiji or to a friend. I will always make money or break even when upgrading other wise whats the point lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Jvenge
I've been here awhile
As a heads up, even if buying outright they are now saying to come back tomorrow at local store

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

lundon44
I plan to stick around

I was planning to buy mine outright when I tried to pick up my pre-order this morning. But they turned me away without asking any questions. Are you sure if you're buying it outright you can buy it today?

 

And if so, does this mean you'd have to wait until tomorrow to activate it?

 

EDIT: My question was just answered above lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Simon43
I've been here awhile

Can you return any phone? I have an old Motorola RAZR XT910!

 

In my case, I reserved a black S8 marked AS SHIPPED. I called in store (Repentigny) at noon and the rep said they didn't received any s8 today...

 

Thanks

 

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I plan to stick around
Same here. Got a note 5 and iPhone 6 to sell on Kijiji. I'm be well ahead of the game once sold.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
@AccordXTC

You're wrong about that. But you need to wait for them to have offers. Like last year I was getting a new phone, don't remember which phone but the offer was get 200 or 230 for the following phones and the blackberry z10 was on it. So I went and bought one for 80$ used and so I got 120-150 off the phone price hahaha

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around
I do agree though it's not worth trading in any recent phones at all

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Neonridr
I plan to stick around

I transferred over my SIM card.  Doing the initial setup now.  I haven't seen any issues yet.  I guess we will see if everything got moved over ok.  Will report back shortly.