Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Gregole

 

Yup seems like it

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Gregole

Yup. I called and asked. Whoever pre ordered the phones from the Samsung store, got then today.
I Plan to Stick Around
Posts: 48

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Well well suprise suprise, I guess it was a good idea to have preordered from samsung store too.

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I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Called my store today and was told that I could pick up my S8 black tomorrow. I'm guessing it's because of all of this shenanigans with the system. Regardless, I cancelled it as I reserved the Plus black instead under my second line. I'm still at an open queue at #211. To be honest, I'm in no rush as I won't even open it yet anyway as I'm waiting for my cases to come.

 

So since I cancelled the S8, how do I get my fee back again? Will Rogers know automatically that I didn't pick it up and that I cancelled it?

I've Been Here Awhile
Posts: 2

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Tempted also but too invested in Samsung already with an S7, Gear S3 and Gear VR.

And frankly it's still a much better phone than the G6.

Just gonna have to suck it up unfortunately.

I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@sk8one

 

they will automatically credit it on your next bill and if the phone is at the store, then its already been done. You should have received an email concerning this as well ( i did, once the device shipped)

I Plan to Stick Around
Posts: 32

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

for anyone that has done this before... it's expected ... it seems they can never get it right with launches... this happened with the Note 4, 5 7 and S6...

and of course samsung stores would be able to give them out.. there's no carrier to deal with...

i'll be waiting a while....
I Plan to Stick Around
Posts: 32

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

and they removed the April 17th pick up date on their main website....
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @tierackk

I was told the same. Most likely tomorrow but maybe tonight.

Its frustrating to know this is happening and Rogers isn't doing anything other then telling us to wait lol.
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @johentie

That was removed April 12th..