Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I've Been Here Awhile
Posts: 2

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

There saying the system won't let them
Call customer service to hear there answer
I Plan to Stick Around
Posts: 218

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@enigma4321 to the rep saying phones released on the 21st
I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@RAwhite1987

 

Thats just cause they dont want to deal with dozens of people calling all the time asking if its fixed. 

 

They are full of it

I've Been Here Awhile
Posts: 2

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I was at the Fido store at 11am, picking up my reserved S8, when they got the email saying the phones could not be released today as per Samsung. They tried anyway but they're just not available in their system.

This was as they were just about to start calling people to come pick up their reserved phones.

Went to Bell and Rogers in the same mall, same issue.

Yet the Samsung Store had a line-up of about 20 people getting theirs no problem.

Not cool Samsung, not cool.

I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

FAIL!

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @tcat7

If that's the case, I might just go with LG or back to the iPhone. If Samsung can sell them to their customers today, why can't the carriers when they promised?. Sadly Samsung has lost their minds.
I Plan to Stick Around
Posts: 218

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

This explains the delay in shipping out phones.
I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Meowmix

 

Yup seems like it.. sold my LG G6 this morning.. lol

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I Plan to Stick Around
Posts: 48

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Wait, Samsung store is releasing their phone today too not on the 21st?

I Plan to Stick Around
Posts: 75

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

So I called Rogers to see if they had any more info. The rep wasn't aware of any issues. He looked through any reported notes and then found them all. He said it could take up to 4 hours but will most likely be tomorrow.

Oh well