Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I Plan to Stick Around
Posts: 21

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@tierackk I know riiight? When I called my store also the girl seemed lost asking "Wait, is today the 17th??"

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I'm a Trusted Advisor
Posts: 32,058

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @tierackk

Most likely and forgot to fix everything for today. Shame.
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I'm Here A Lot
Posts: 7

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Update to my issue:

Ok I got a call back from the girl in the store.

She said I have 2 options:

1) Wait until tomorrow to come in and pick up my phone. BUT I have to do a new upgrade because my upgrade phone is being shipped to me.

2) Wait for my upgrade phone to be shipped.

No matter what however there will be NO phones being activated today.

All phones will be activatable tomorrow at best and this is from her head office. So I guess I'm going in store tomorrow, cancelling my online upgrade and doing the in store upgrade which is the exact same thing...makes no sense but it's better than waiting possible weeks for the phone.
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I Plan to Stick Around
Posts: 37

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions


@A-Wad wrote:
Update to my issue:

Ok I got a call back from the girl in the store.

She said I have 2 options:

1) Wait until tomorrow to come in and pick up my phone. BUT I have to do a new upgrade because my upgrade phone is being shipped to me.

2) Wait for my upgrade phone to be shipped.

No matter what however there will be NO phones being activated today.

All phones will be activatable tomorrow at best and this is from her head office. So I guess I'm going in store tomorrow, cancelling my online upgrade and doing the in store upgrade which is the exact same thing...makes no sense but it's better than waiting possible weeks for the phone.

What store is this?

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I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@A-Wad

 

Im not throwing in the towel and giving up on hoping its today.. They might be able to fix it today anyways. i dont believe the reps cause they all give different info

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I've Been Here Awhile
Posts: 2

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Just went to pick up my s8 and Rogers said there not releasing it until Friday 21st
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I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Chefdaddy

 

thats messed up and the rep just doesnt want to deal with clients, thats what that means

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I Plan to Stick Around
Posts: 220

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

What the?!
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I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Sometimes hard to believe people.. (and im far from a pessimist

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I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@RAwhite1987

 

"What the?!" to what lol!