cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Jonathan3440
I Plan to Stick Around
Hey!

Just got my shipping confirmation for S8+ Orchid Grey. Says 3-5 business days and being shipped via a company called QMS. Gives the tracking number but no info available yet for it.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mickey204
I Plan to Stick Around

@johentie wrote:
@hhh0505

ahhh ok.. then ur not a business customer.. u just get a cooperate discount on a consumer line..

for those corporate account holders... the update is... NOTHING...

again like always no one on the business side knows anything.. nor do they know anything about it being shipped out and picked up on the 17th .. i tried to find the promo page that said April 17th, but they seem to have removed that line from the consumer side as well hahaha

I totally agree.


The business side is always completely unaware.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

you
I Plan to Stick Around

I ordered my phone online with the much-maligned "pay now" option, even though I read it may take longer. I am not in as much a rush to get the phone as some of you seem to be (seriously, this thread is giving me an anxiety attack; chill, people!). I never got a confirmation email but I confirmed with a rep that it was on my account. My plan changed, and I have registered for the VR offer. I came here today to see 40 new pages since Thursday of hand-wringing and, honestly, far too much worriying for a phone. I had become resigned to wait, but...

 

I just got an email confirming the phone is being shipped to my home. It's orchid grey by the way.  I can't track it yet, but there is an acknolwedgment that it is exists. I'm good with that.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Jonathan3440
I Plan to Stick Around
Hey!

Just got my shipping confirmation for my s8+ Orchid Grey being shipped to my house. Its via a company called QMS. Says roughly 3-5 business days, provides tracking info but no information available yet.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I Plan to Stick Around

@Jonathan3440 wrote:
Hey!

Just got my shipping confirmation for S8+ Orchid Grey. Says 3-5 business days and being shipped via a company called QMS. Gives the tracking number but no info available yet for it.

Where are you located?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

ghammer80
I Plan to Stick Around

Recieved an email...not shipping email...justr confirming the changes I have made to my account. The upgrade that I did on April 3rd for the S8. It's a start I guess. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey guys!

From the source I got some good information!

Many S8+ gray's that got the pay not ship faster option will have them delivered in a couple days with QMS. This is a good thing! The tracking will be available soon!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around

@Meowmix

 

Good old flip phones! I remember getting a LG (forget the model now) but had a 3.2 MP camper and at the time, that was amazing! funny how tech can change.. 

 

I do agree we go far too crazy for tech now a days, but clearly we love our gadgets 😄

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Jonathan3440

Glad to hear!!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

GibMcFragger
I'm a Reliable Contributor
Hi! Long time no see. Just dropping in to see what's up! 🙂

It looks like there are issues across all carriers with the S8/S8+ (More so the Orchid Grey). Rogers isn't the only one not sending out pre order devices.

I'm not in Rogers any more. Even with the carrier I am on, my Orchid S8+ is on the Purolator truck on its way here, whereas others who pre ordered BEFORE me have not gotten any update or tracking info. It's a cluster with every carrier.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I Plan to Stick Around

@Meowmix wrote:
Hey guys!

From the source I got some good information!

Many S8+ gray's that got the pay not ship faster option will have them delivered in a couple days with QMS. This is a good thing! The tracking will be available soon!

How about the black s8 plus?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @GibMcFragger

I was right lol. Everyone is having the issues but seems many are getting the shipment emails now.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Jonathan3440
I Plan to Stick Around
Pickering, Ontario

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @Mr-Panigale

As this moment he got information for the Gray one as many wanted to know about that he will ask about the black as well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

GibMcFragger
I'm a Reliable Contributor
I believe Samsung is clamping down on release dates, and they don't want any phones in our hands before the 19th. As a result, I think they are being sent out today.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around

Anyone able to activate pre-orders yet at the store? (ya im patient 😛 )

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

tierackk
I Plan to Stick Around
Just got a hardware shipping confirmation from Rogers for a black S8+. I did both the pay now and pick up and it looks like everything is happening today except actually getting the phone😁.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @GibMcFragger

Well makes no sense as the carriers have made a promotion where u order before a certain date, u may get it on or after April 17.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I Plan to Stick Around

@Jonathan3440 wrote:
Pickering, Ontario

When did you order?

 

@Meowmix Please keep us posted, finally some good news.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @tierackk

There u go! I was right. Things will start shipping out today! :). All this patience is worth it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around

@Meowmix

 

Arent you always right!? 😛