Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @ynwa96

It seems business customers will wait as they ha don't Recieved any for them.
I Plan to Stick Around
Posts: 37

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

At least you guys know where you stand. For the people who decided to do the pay now get it shipped faster, we have no way of knowing where we are in the queue.

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Xistalikin

As i said before. This is a Canada wide issue. Not location based. Someone forgot at the head office to whitelist all the S8 and S8 Plus devices causing this.
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @Mr-Panigale

Yeah that is true as well.
I Plan to Stick Around
Posts: 33

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I just called my rogers plus location here in Winnipeg to see if the issue is happening here. They said there is no issue. I guess I'll make the trip there and see if they were telling the truth. Fingers crossed.
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @wonderbyrd

Hopefully you do not go for nothing.. I called again and the same issue is happening
I Plan to Stick Around
Posts: 187

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions


@wonderbyrd wrote:
I just called my rogers plus location here in Winnipeg to see if the issue is happening here. They said there is no issue. I guess I'll make the trip there and see if they were telling the truth. Fingers crossed.

DONT go. Just called again. the issue has not been fixed

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @kavkaz

Agreed. I called literally 12 stores and 2 in Oshawa and they said the same.
I Plan to Stick Around
Posts: 21

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I have never been so impatient for a phone before Smiley Embarassed

 

It's worse to know that it's right there in the store just waiting for the system to unlock!!

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I Plan to Stick Around
Posts: 33

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Boo. I guess I'll play zelda for a but then. I honestly don't think they knew what they were talking about. The girl seemed confused when I asked her about it.