Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I Plan to Stick Around
Posts: 20

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Where are you located
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @ex-28

This is a Canada wide issue with Rogers. Location isn't anything.

I am in Toronto. I know someone that's km Calgary and had the same issue.
I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I am in Montreal
I Plan to Stick Around
Posts: 187

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

i guess is a result of not having a permanent CEO in place :))

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I've Been Around
Posts: 1

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Please help a Samsung S8 Preorder User

 

My local store (Montreal / Desjardin) just called to say that the S8 phones are not activating for them. Can someone please reach out to that store and help them out.

 

I have been waiting so long for this and its heart breaking to be left out of the Preorder Launch.

 

Sincerly,

The guy without an S8 today 😞

I'm Here A Lot
Posts: 7

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Have any business customers received shipping confirmation yet? I am #1 in line for a black s8+ but it is still in pre-fulfilment. 

 

Last year, for the s7, I received the phone on the day of the launch, however, I know in years past, business lines had to wait a day or two extra for the phone. I was really hoping this wasn’t the case for the s8 launch. 

I Plan to Stick Around
Posts: 187

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

you and many many other people are in the same boat... it sucks. i was at the store at 8 am! wasted so much time over simple issue.. 


@Xistalikin wrote:

Please help a Samsung S8 Preorder User

 

My local store (Montreal / Desjardin) just called to say that the S8 phones are not activating for them. Can someone please reach out to that store and help them out.

 

I have been waiting so long for this and its heart breaking to be left out of the Preorder Launch.

 

Sincerly,

The guy without an S8 today 😞


 

I Plan to Stick Around
Posts: 296

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Not a local store issue as @Meowmix has mentioned. It is a Canada wide issue
I Plan to Stick Around
Posts: 15

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions


@ynwa96 wrote:

Have any business customers received shipping confirmation yet? I am #1 in line for a black s8+ but it is still in pre-fulfilment. 

 

Last year, for the s7, I received the phone on the day of the launch, however, I know in years past, business lines had to wait a day or two extra for the phone. I was really hoping this wasn’t the case for the s8 launch. 


I'm #4 for the Orchid grey S8+ and have yet to receive any information except I'm #4 out of 174

 

Business side as well.

I Plan to Stick Around
Posts: 21

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Xistalikin you are not alone. Nobody's got an activated S8/S8+ in Canada yet. We are still waiting for the IMEI number to be added to the Rogers System.

 

 

I will try going at lunch around 12:00 and let you guys know if it works then or not.