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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @K-manX

That is correct. Usually they ship them out a day before the launch but if the date is this Monday, they will ship them out tonight for Monday or Tuesday delivery.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

canucklove
I've been here awhile

Does anyone have an email/webpage/picture that shows if you pre-order by April 11th, you can get your phone on April 17th?

 

The location where my phone is being delivered to are saying that it isn't coming out until April 21st, but if I have something from Rogers that says the 17th, then I can get it. Unfortunately that offer is gone from the homepage now because it is past April 11th. I wish I had taken a screenshot!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Avimergui86
I plan to stick around

Hello ,

 

It's actually on the website right now :

 

https://www.rogers.com/web/totes/new-wireless-line/#/choose-phone

 

"Get it as early as April 17!"

 

Good luck ,

 

Avi 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Just checked status, still in progress on grey s8+. Im #12. Not looking good for Monday.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @canucklove

Here you go!

Its on their promotion page and on their page

https://www.rogers.com/consumer/wireless/promotions?icid=ba-hphbcon-hrcwrls-01011763#SamsungS8_GWP

Show them the actual Rogers website and Facebook page as well.

" Plus, order before April 11 and get it as early as April 17!"

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy


It won't change during the day. It changes during the evening /night.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

canucklove
I've been here awhile

Thank you @Avimergui86 and @Meowmix! They can't really deny what's on their own sites.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @canucklove

You are welcome! :).

Indeed they can not deny you to get the phone as every single carrier is doing this as well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

I spoke to this nice guy at bell and said pre-orders of galaxy s8 are going to ship on Monday and I will get it 3-5 business days April 21

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

Thats good to hear! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

RAwhite1987
I plan to stick around

In lighter news.. the queue is decreasing for the S8+ Grey. I went from 101 to 99.  I can safely say I have 99 problems and well.. you know the rest. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @RAwhite1987

Lol i am laughing at work and people are wondering why. Funny how it landed on that number eh.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
Oh i didn't know that, fingers crossed. Thanks for the heads up Meowmix 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

You are welcome! Hopefully it changes tonight! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

deeana_n
I plan to stick around
I've been putting off getting a case (maybe because my S6 edge looks like new after 2 years without one) but I do need to have one. Any thoughts on which one of the 3 spigen cases is the slimmest but still offers protection. Also, thoughts on screen protectors? I may dislike cases but can't survive without a protector. I see Zagg is "coming soon" still and that's in the US. Who knows when it will be available in Canada. Any suggestions would be greatly appreciated 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @deeana_n

I would suggest the Rigged Armor Case from Spigen. U have it and it's really thin and gives protection. Also The Neo Hybrid Case as well!

As for screen protectors, i would say wait until Zagg or Belkin releases them.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

deeana_n
I plan to stick around
Thank you! I will probably order one of those cases, as I said I'm OK without a case, but not without a case and screen protector for too long. With my S6 I had the same issue as zagg hadn't released theirs yet so I ended up going with the best buy brand (which was the only one at the time apparently) it survived just fine these past 2 years but I would prefer zagg or I'll keep Belkin in mind

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @deeana_n

You are welcome! :). Hopefully you enjoy those cases if u get it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

deeana_n
I plan to stick around
And wait, was there a promo code for the spigen cases?

I actually just checked and I do have the neo hybrid for my s6

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @deeana_n

There was a buy One Spigen case for the S8 and or S8 Plus and get it 50% off ontop of the deal they gave out... Now it's for a screen protector not the case.

Thats what i used and got two cases for the price of the lowest lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

clr416
I plan to stick around

Got the spiegen neo hybrid. Just what exactly is air cusion technology?