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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

This is the Rogers Community Forums. As for the reservation threads, i have made them since 2012. Every device that comes out, I make a device reservation only on here to help each and every one of you guys! :). What bell does I can't comment on that but for here yes i am a somewhat of a expert when it comes to the reservations on the Rogers website and on the forums ( due to me making all the threads for them).,

Not bad! I got two Spigen cases for my S8+ already sitting here. Just waiting for the phone to come! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

i pre-order on march 31 iam guarrented to get on friday 21th , when ships out april 17th or gets shipped out on thursday 13th

 

i went to samsung store yesterday and i saw the saw s8+ and s8 and i played with both of them and the s8+ is way too big  6.2 and s8 is a good size for me 5.8

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

Well that's good! I saw it in person as well and the S8+ for my self is a good size device!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

i pre-order on march 31 from bell iam guarrented to get on friday 21th , when ships out april 17th or gets shipped out on thursday 13th

 

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

You have asked this twice before. The same reply will be given again. No one knows when it will come. It can take 3-5 business days from the day it ships to come to u. Stay relaxed and wait for it to come. :). U will get it when it comes!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

thanks man, i have a samsung galaxy s6 edge and iam really eager to get the samsung galaxy s8 from bell small business. i hope will shipped out this week coming up

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

Even if it ships this week, u won't get it until om or after 17th of April. All depends. Do remember that it's Easter this weekend coming so nothing will ship out Friday until Monday night ( 17th). All the shipping will happen before the long weekend or after.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kh29
I plan to stick around

thanks man , iam reliefed and happy !!!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @kh29

You are welcome! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

barbas
I plan to stick around

Any one knows after the reservation prmotion ( phone + glasses etc ) the price of the phone will be less? now is $1035.00 + tax.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @barbas

It will be the same price unless Samsung gives the green light to carriers to lower the price. Unfortunately at this moment no one has that answer on when it will be lowered. It can take weeks or months.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Wow... So i jumped from 202 to 54 on the S8+ grey.

 

@Meowmix - i've never seen this before. What does this mean, the 150~ devices before me have been shipped out to the stores so my reservation number goes down? Either way seems like its good for me lol 😉

 

I have a question re my plan though... I have the 15gb loyalty plan for 145/mo on a premium tab on my primary line and pay 60/mo for my other premium tab lines. What is the chance i will get in store and they will make me change plan to get a device subsidy? I'm thinking if they will make me change the plan in store I change it before hand and activate my corporate discount 30% off through work so its all done before I pick up the phone?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jackthecompguy


Nice! They should be getting more in i hope!

Yes it means that those infront of u are getting their devices shipped to the store but I wouldn't be surprised if they get more in!

I would contact Rogers before hand and fix the plan before u head to the store

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Thanks... That sounds awesome and touch wood i will get my phone on the 17th or 18th 🙂 (Anyone know if Rogers corp. stores are open easter monday?) 

Alright, i will do that... So you think they will make me change the loyalty plan?

 

Thanks again for all your help 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jackthecompguy

Government offices and libraries are closed Easter Monday. All carrier stores, grocery stores, malls and such are open :). I would suggest calling them and asking them what time they will be open as well!

They most likely will. I had a share eveything Plus plan from retentions and had to change it to the same plan and same price to a Premium plus plan instead to bring the price down for the device

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Cheers... i will give them a shout tomorrow.

 

You are right lol, I work at a grocery store and just checked my schedule and i'm working on the 17th 😞 (but in the evening, so i'll still have time to get my device :P)

 

And re the plan i'll shoot the Facebook team a message or maybe @CommunityHelps can look into my account?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jackthecompguy

So do i! Haha i am a assistant produce manager. So i took the day off thankfully haha.

Yes i would say shoot them a message and see what they can do!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

My status has changed to "In progress".

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

Great to hear! I saw mine change on Friday!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

@MeowmixExcellent. Mine may have changed earlier, but I haven't checked in a while. Looks like we're on track for the 17th.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

That is correct! We will get ours on the 17th!! 🙂