cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@wpd1

 

oh great!!

 

except really dont need netflix.. since i have the 4 screen plan anyway... kinda wish they'd have other options (choices)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I plan to stick around

Yeah, would have preferred something else as well. Not much use for Netflix. Oh well.....

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

So Rogers followed Telus and releasing the pre orders a couple days early. Great to know.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Meowmix

 

ya figured that would happen 😄

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

I got the same email just now as well. The live chat agent is telling me the same as well. That's a good thing though! It falls on Easter Monday lol. So that means Rogers will ship them out in a week and half. Lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

johentie
I plan to stick around

Soooo long story short

- have a corporate discount plan

- the company which we get plan from, I will no longer be working there

- we have no other MSD codes to stay a corporate client

- Our only option is to switch back to the consumer side

BUT WAIT...

 

ROGERS is making me pay inmarket pricing (which is HIGHER then new activations), yes i get they have activation bonus', but not even willing to try and help in terms of trying to get closer to what i am paying now is ridiculous.. they are willing to lose a customer of 16 years along with 2 other lines under my account...

 

AND they are holding me up from getting a pre order on the S8+... because they need me to a employee verification to get the pre order, BUT I CANT cause i cannot verify i am with the company cause i am NOT with them anymore... i am SOO fet up! 

 

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I plan to stick around

Plus, as a further bonus, all the accessory inclusions in the Note 7 box that some of us got to keep work with the S8 & S8 Plus.

 

I'm still considering whether I just wait out things until the Note 8 later this year. I'll certainly give the S8 Plus a try first though.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @wpd1

Agreed!. I have 3 USB Type C cables ( two are mine and one of my girlfriend's) Plus the 3 fast charging adapter, 3 micro USB to Type C adapter and that's all lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I plan to stick around
I didn't get the email about preordering before Apr 11 and getting it by Apr 17. Can I assume this is for everyone?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @cez

This is for everyone. Some may not get the email due to their notifications and or permissions for emails like that.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Meowmix

 

Wait.. easter monday, that means we wont get it on the 17th cause wouldnt they be closed? 😞

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

That is true! Maybe they might be open. Who knows. We shall see

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

cez
I plan to stick around
i just called my pick up store and they're open on apr 17 aster monday

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Meowmix

 

They should open just for preorders 😛

 

EDIT: oh perfect!!!!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @enigma4321

My location said they are open as well but did say that it can change within u the next 2 weeks.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @cez

Exactly what my location said.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I plan to stick around

@enigma4321 wrote:

@Meowmix

 

Wait.. easter monday, that means we wont get it on the 17th cause wouldnt they be closed? 😞

 


I believe they are open Good Friday and Easter Monday (times will or may differ from regular hours). Easter Sunday is when they will be closed. I know in Edmonton that's how it is.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sk8one

I was told here in Toronto anything can change but they are certain it will be open!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Redefined
I plan to stick around

I just placed my reservation. I'm #8 for the S8+ in Orchid Grey. It is a business line.

I cannot wait to have this in my hand! They told me shipping it to my billing address would be faster than picking it up in store. Not sure about that but I took that chance as it said something similar on their website as well.

 

I haven't gotten any e-mail about the reservation yet even though I placed it 2+ hours ago. I called back and they said ALL orders are stuck in "pre-fulfillment" right now so e-mails may not have been sent. I'm curious about the April 17th delivery for pre-orders. I'd like to see that in writing!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I plan to stick around

@Meowmix@sk8one

 

Im in quebec, everything is special here lol so who knows when theyd be closed here 😛

ill have to call later and find out

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Redefined

To be honest, all business and corporate reservations always are late to be shipped out with all devices. I have been doing the reservation threads for years and see it. U might get it at launch but dont be surprised if u wait a couple of weeks. Look at the other reservation threads to see this.