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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kyle1616
I've Been Here Awhile

Got in on a S8+ black  #34

 

Not too shabby, hopefully i make the first cut.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

roycer
I Plan to Stick Around

#48 black S8+. Hope I make the first cut too!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @kyle1616

Most likely u will!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @roycer

Most likely you should be making the first batch!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

kyle1616
I've Been Here Awhile

Thanks for thaking the time out of your day to make this thread.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I Plan to Stick Around

@Meowmix If I'm understanding this correctly the form must be filled out & submitted AFTER we receive the phone?

 

EDIT: Lol never mind. I really need to read things carefully.

 

Submit form now. Register phone upon activation via Samsung Account.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @kyle1616

No need to thank me! Just doing it for u guys 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hello @sk8one

Its okay lol. Yes that is correct. Upon receiving the device, u need to sign into ur samsung account in order to recevie the gift. It takes 6-8 weeks to get it but i prodict short time.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

SwordFish99
I Plan to Stick Around

I ordered the Orchid Grey but it really doesn't matter because I also ordered the Spigen Wallet for my S8+. I don't like to carry a wallet so I have always out my phone in the wallet style case. Since it will be covered, color is irrelivent. Spot #13 for me. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I Plan to Stick Around
Just to confirm regarding the form for the VR, it says to complete it by 20 Apr so I expect you complete the form Before getting the phone, then register your phone with Samsung when you get it.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hello @wpd1

Yes that is correct. That is how it works. it seems. It seems Samsung is now sending out the pre order gifts. You complete it by April 20th, then once u get the S8 or S8+ u need to log into Samsung account with the same email u provided on the form. Then it takes 6-8 weeks to get once its all done. 

The same goes for thge G6 from LG

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @SwordFish99

Yeah that is correct!. Very nice 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around

@Meowmix

 

position 38 😞

 

Im late to the game, i totally forgot this morning! i blame my kid haha

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @enigma4321

Its okay! you most likely will be within the first batch!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around

@Meowmix

 

Ya im not too worried, ive been in the 200s and been part of the first batch in the past and gotten my device on the first day 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wonderbyrd
I Plan to Stick Around
Question. When I did the pre order, the price still showed as 99 for the grey one. So the day I get the phone will it 99 or 249?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wonderbyrd

It will be $249 not $99. The system has a glitch which i confirmed with Rogers.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @enigma4321

Its funny that after so many years of doing the reservation threads, i now get #1 spot for once haha.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wonderbyrd
I Plan to Stick Around
Thanks!!! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @wonderbyrd

You are welcome! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

enigma4321
I Plan to Stick Around
@Meowmix

I think that #1 spot is well deserved for you!