cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

wpd1
I Plan to Stick Around

#17 Black 8Plus

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

lundon44
I Plan to Stick Around

@Meowmix wrote:
Hello @lundon44

If your mom gets the text again, then go to the store and have them just put the device under ur line instead. U can not change the phone number now

Oh, I see. Weird being that she's under my account as a family plan and she's the main contact now.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @lundon44

Contact Rogers and see what they can do to fix that but as for the reservation, nothing can change other then the location u want it to be sent too.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I Plan to Stick Around

s8plus.jpg

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sk8one
I Plan to Stick Around

@cez I just got the S8 in black. I'm a tiny person and the + would be like a tablet for me! Smiley Very Happy

 

Back to bed for me now!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @sabesh

What number are u? Sadly any image that is posted has to be approved by a MOD in order to be accepted and shown.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

tenblade
I've Been Here Awhile
#3 for a black plus. Gogo refreshing my phone while grocery shopping.

Still miffed that Canada of all places doesn't get MAPLE Gold. Oh well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

AccordXTC
I'm a Reliable Contributor

I just reserved the S8+ Black and I'm position 22. Is the phone still billed to the account when picked up or pay Rogers when you pick it up?

 

I'm upgrading from a S7 Edge Black.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @tenblade

Nice!. It seems Samsung Canada is rejecting giving us the cool colors and living us with the same old colors as before.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I Plan to Stick Around

@Meowmix

I'm #5 for S8+ Orchid Grey / Square One Mall / Rogers Plus / Unit 1-856

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor

Hello @AccordXTC

You pay the device sub at the store now. No more billing on invoice for the device price.. Upgrade fee and connection fee is billed on the invoice though 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @sabesh

Nice! 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

AccordXTC
I'm a Reliable Contributor
@Meowmix That's alright I got a sweet price on the S8+ lower then advertised lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @AccordXTC

Very nice 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

lundon44
I Plan to Stick Around

@tenblade wrote:
#3 for a black plus. Gogo refreshing my phone while grocery shopping.

Still miffed that Canada of all places doesn't get MAPLE Gold. Oh well.

I feel the same way. I was even more annoyed when watching another hands-on preview last night that blue coral existed too. For some reason Rogers only picks up the most boring of boring color selections. Back in the Nokia Lumia days they skipped the bright colors too.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @lundon44

Its not Rogers. This is a Samsung Canada issue as ALL Canadian carriers got the same 2 colors.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

lundon44
I Plan to Stick Around

@Meowmix wrote:
Hello @lundon44

Its not Rogers. This is a Samsung Canada issue as ALL Canadian carriers got the same 2 colors.

Interesting, I didn't know this. I always thought it was the carriers decision. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @lundon44

Samsung did the same with the S7 / S7 edge. They brough the Coral blue after the Note 7 recall and the Silver one months later.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hey guys

Regarding the Promotion with the Gear VR and Controller.

You will need to submit a form with Samsung Canada and sent it to them. They will contact u with more info.

"Early cancellation fees apply in accordance with your Wireless Services Agreement Both Samsung account web registration and on-device registration must be completed in order to redeem the offer. Web registration must be completed at http://pages.samsung.com/ca/preordergift/English/ by April 23, 2017; On-device registration must be completed by May 20, 2017. Delivery within 6 to 8 weeks thereafter."

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I Plan to Stick Around

Just reserved an S8+ grey. I'm # 14 yaaaay. Now the waiting begins lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a Trusted Advisor
Hello @italianfitguy

Agreed! long wait is long lol