Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

The site is already lagging. I'm stuck on step 2 in the pay now and get it later process. It keeps telling me I have to call Rogers. Grrr...

I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @sk8one

Most likely to change ur plan. This happened last year with that option thus why i am not picking that option.
I Plan to Stick Around
Posts: 68

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

The price keeps changing. Every time I refresh it's either $99 or $249
I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @cez

That happens i noticed alot when there is lag on the site.
I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Meowmix I actually got a Rogers rep via live chat to change my plan for me as I was having a problem with that step so I guess that was step 2. I lied... I'm actually stuck at step 3 - additional add ons. I'm assuming it's the site lagging and calling them would do no good as pre-orders can only be done online.

I Plan to Stick Around
Posts: 68

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Sometimes it says limited time offer $99. It would be nice it it was just at that price lol
I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @sk8one

That is correct. At this point there isn't much live chat or calling in can do. AS i said, this happens alot with that option thus why i never picked it.

Hopefully it gets resolved
I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I'll keep trying both.
Highlighted
I'm a Trusted Advisor
Posts: 32,018

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @cez

Yeah i remember with the iPhone 7 and Note 7 it showed similar and alot of arguments happened. lol
I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

After all these years of doing reservations, you would think Rogers would be good at it by now.....