Samsung Galaxy S8 / S8+ Reservation numbers / Questions

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I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

The site is already lagging. I'm stuck on step 2 in the pay now and get it later process. It keeps telling me I have to call Rogers. Grrr...

I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @sk8one

Most likely to change ur plan. This happened last year with that option thus why i am not picking that option.
I Plan to Stick Around
Posts: 68

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

The price keeps changing. Every time I refresh it's either $99 or $249
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @cez

That happens i noticed alot when there is lag on the site.
I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

@Meowmix I actually got a Rogers rep via live chat to change my plan for me as I was having a problem with that step so I guess that was step 2. I lied... I'm actually stuck at step 3 - additional add ons. I'm assuming it's the site lagging and calling them would do no good as pre-orders can only be done online.

I Plan to Stick Around
Posts: 68

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Sometimes it says limited time offer $99. It would be nice it it was just at that price lol
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @sk8one

That is correct. At this point there isn't much live chat or calling in can do. AS i said, this happens alot with that option thus why i never picked it.

Hopefully it gets resolved
I Plan to Stick Around
Posts: 53

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

I'll keep trying both.
I'm a Trusted Advisor
Posts: 32,019

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hello @cez

Yeah i remember with the iPhone 7 and Note 7 it showed similar and alot of arguments happened. lol
I Plan to Stick Around
Posts: 377

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

After all these years of doing reservations, you would think Rogers would be good at it by now.....

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