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Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hey everyone!!

 

I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!! 

 

 

 

1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :). 

 

1,055 REPLIES 1,055

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

pmseguin752
I plan to stick around
@Meowmix

I completly understand what you have said before and also why buying the phone outright, if you have a killer plan that isn't available anymore. Just for others that want the VR for free just because is what is perplexing for me. 😉

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

timmay21
I've been here awhile

@Meowmix

 

I wish I could go through samsung but I am in Calgary and the best buy samsung  experience store said something similar that they couldnt sell the phone outright and it wouldnt include the VR without 2 yr contract. 

 

I am not missing a way of buying it directly from samsung am I?  As all there is in Calgary is that one best buy experience store

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @pmseguin752

Yeah that's I understand as i used to have a special plan like you and had to change over lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @timmay21

Hmmm then yeah that's the only thing. Well with Samsung directly you can pre order the device and they will give u the Gear VR headset with it. The pop up stores in Best Buy aren't truly a Samsung store. It's just a Samsung store within Best Buy but still has rules and policies.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

pmseguin752
I plan to stick around
@Meowmix

Guess I'm lucky, since I got this plan, I've had to do 4 upgrades and 3 were having to pay the flextab off first. Never had to change the plan, they tried the last time, but saw what she called a "special note" on my account and couldn't. Bonus for me. I also found if you shop around a little you can get paid to upgrade early, I thank Costco for that. Upgraded 2 lines with $173 each flextab to pay and got $175 each line bill credit, so they paid me $4 to upgrade. lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hello @pmseguin752

Well i have a plan which many aren't able to get which still gives so believe me i know lol. I remember my sister did something like that lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

xtechx
I plan to stick around

Looks like we're getting the Exynos 8890 variant of these devices, at least according to mobilesyrup (and Bell's site).

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @xtechx

Yes that is correct. We are getting the Exynos 8890 models.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
Where are people in the reservations standings
I've moved up three positions to 73 now lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
Oh we are getting the Exynos? Thought the states were getting the 820 and I assumed we would too?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

sorry in advance I may have missed this earlier, but do we know timelines of when we can expect to get these reservations?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

elicitone
I'm here a lot
Not sure about all this talk about weak Canadian dollar forcing the price. Videotron Cellular in Quebec has the S7 Edge on their site for 399 with the free VR.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @enigma4321

Yes Canadian models will have the Exynos chip in them.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hello @elicitone

That's because Videotron Is a Quebec carrier and they have different laws and policies with pricing.. I also want to mention that Videotron is ONLY in Quebec. So they have different pricing as well in Quebec then the rest of the other provinces.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @kaos013

They should be shipped a day or so before the launch. They will arrive at the store either a day before launch or the day of launch. Unfortunately we don't know how many devices will be alocated towards the reservations but should be alot.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

and official date is?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @kaos013

Samsung Galaxy S7 and S7 Edge will be released to the public on March 11th.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

elicitone
I'm here a lot
I wasn't aware there was a law that would stipulate what price a carrier sells a phone for?

But was more pointing out that everyone keeps pointing to the dollar as the reason the phone is $500 or that there is a $150 VR or that the price is fixed by Samsung?

Not sure how any of those could be the case When other Canadian providers manage to sell it for $150 less on comparably priced plans with the same VR set included. Unless they are losing a $150 for each one they sell.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
Thanks

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @elicitone

There is due to the different government and rules between other provinces and Quebec.

The Canadian dollar does play a part of it. Remember Samsung was giving away the wireless touch pad last year but the edge was priced higher as well.

So who knows why the price is higher but Bells CEO and Rogers CEO did warn that the prices of devices may go up because of the weak Canadian dollar

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @kaos013

You are welcome!