Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

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I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hey, Does anyone know if any stores or Best Buys will have phones available with out pre-order?

I'm a Trusted Advisor
Posts: 31,995

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @ggds1972

My Best Buy location does have units in the back for walk ins!
I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Which location are you at?  I am # 3 on the business queue but haven't even received an email.  From their terms and conditions they advised that you would receive an email 7 days before shipping.....i have to think of an alternative way to get it tomorrow

I'm Here A Lot
Posts: 5

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

How late will they be shipping tonight?  I was #46 on the S7 list and have been sitting at in progress since last night.  Do you think there is any hope for me?  Why would they ship the higher numbers first?

I Plan to Stick Around
Posts: 35

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Just got off the phone myself with a Rogers rep with regards to the $200 bill credit. He claims to have checked with a supervisor and said that the credit would be applied to my account automatically, as long as I mentioned it to the store rep when I pick up my new phone. He also made a note on file confirming that the $200 is to be applied and gave me a ref# to confirm it. He also said that for the $200 credit to be valid, the customers contract (either the new 'ish' 2 year contract or the old 3 year terms) must be over (device balance at $0). Now how accurate is that last part???

 

I guess I'll see come tomorrow morning.

I'm Here A Lot
Posts: 6

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

I just received an email saying!!

 

Adjustment

$40.00 Credit on 2016-Mar-01 - Hardware Reservation Fee

NOTE: Adjustment(s) will appear on the first Rogers invoice after the date noted.

 

Any reason why it's so early if i haven't picked up the phone? Meowmix

I'm a Trusted Advisor
Posts: 31,995

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @malex31

The $40 reservation fee will be credited back once the device has been shipped out from the warehouse or u cancelled the reservation. Seeing as ur device has shipped u get the fee back.
I'm a Trusted Advisor
Posts: 31,995

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @td_2

There is hope. They have all night until 11. So tonight most if not all devices should be shipped put.
I'm a Trusted Advisor
Posts: 31,995

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @pmseguin752

Hmm that makes no sense at all unless it's promotion that is hidden?. I am getting a $100 credit so that's all good for me lol
I'm Here A Lot
Posts: 6

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Thanks Meowmix. You're the MAN!! lol