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Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hey everyone!!

 

I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!! 

 

 

 

1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :). 

 

1,055 REPLIES 1,055

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Anything u get from Best Buy Mobile will work! All credits should apply still no matter what. They are no only at a Rogers corporate store.

Unfortunately there is no ETA when the next set of batches of devices will come on. That is something no carrier or company gives.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
T-Booth said they should be getting a few in tomorrow, and took my number to call me if they do. So, I'll see if that pans out, lol.

Other than that, I hit the Best Buy site really early and try to reserve one.

On a side note, I played with the LG G5. Ugh. Did they ever screw that one up. It looks so cheap, and the store model already had a broken latch for the bottom modules. IMO, the G4 was much nicer.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Not bad! You can do the same with Best Buy as well. Speak to their Mobile Manager or Senior and see if they can give u a call when one arrives for Rogers!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Shilirui
I plan to stick around

any news for VR gear?  the store said they'd it should be in by couple of weeks but its already been three weeks since i've got my S7 edge yet still i don't hear anything for VR gear....

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @Shiliru

Unfortunately there is no news yet as nothing has been communicated or anything yet. Hopefully something comes out this week about it!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Shilirui
I plan to stick around

all right.. they r just so progressing so slowly... wonder if they r producing it in factories now... hope to get it pretty soon...

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @Shilirui

I know our location and other Best Buy locations are in back order for the Gear VR. So it seems that Samsung is taking their time manufacturing them.

Hopefully soon they will come!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

holdened
I plan to stick around

I heard there's going to be stock this week? I also want to take advantage of the trade-in promo for Rogers that $175 trade in and $125 off for 2.5gb over plans.. can i do that at BEst Buy? If not i will do it there then. 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

holdened
I plan to stick around
I meant about the S7 Edge

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @holdened

As mentioned above you can go into any Best Buy which has stock and do the upgrade there. The promotion should work without a problem. I never had a issue with mine. Also do remember the $125 is going to be credited on ur 2-3 invoice. So it may take 2-3 months

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
You work at Best Buy, right? I swear you mentioned that. Are you able to check stock at other locations? The BB website seems to be broken. It shows stock at my local store, but won't let me reserve one (none reservable).

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Yes i do. I will when I get into the store later on. The Best Buy website sometimes doesn't work on Mondays. Not even our inventory systems. It's most Mondays like this for a couple of hours lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
Lol thanks. I am going to hit it when it opens this morning and see if I can grab one. I'm in Vancouver area, so it's only 8am here. The BB site inventory has been going offline/online/offline all morning for me. Like you said, the site has a bad case of the Mondays, lol.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Lol when the head office is in Vancouver so you guys get the most hit. We just get the servers going off line for a couple of hours lol

Hopefully u end up getting one!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
Lol thanks. The other phone that has caught my eye is the Huawei P9, believe it or not. Too bad it's like $950 with the exchange. No thanks, lol.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Lol yeah they are costly now eh. Devices will cost through the roof to get one.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
Ok. So I went to BB, and they didn't receive any with the morning shipment.

There are three coming on the afternoon drop shipment though, so he's going to phone me when they arrive.

Excellent.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor

Success! I can't believe the shortages on the S7 Edge. Every store I talked to (including Rogers outlets), said that

they have only received 3-5 S7 Edge's SINCE THEY WERE RELEASED. Crazy.

 

The local BB Mobile got 2 in today, and I managed to reserve one online before someone else did. Just restoring

all my apps as we speak!

 

Anyone wanna buy an S6 Edge+ cheap? lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @GibMcFragger

Thats great to hear!!! Glad u were able to get one and enjoying it! 🙂

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Malek777
I plan to stick around
Congrats. This thing is selling like hot cakes and for a good reason. Have you tried goodlock by Samsung?. It makes your notification and toggles look like a nexus phone .

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

GibMcFragger
I'm a reliable contributor
No I haven't. I'll check it out now though.