Oh Touchy touchy there meowmix. For a person who is NOT a Rogers employee, you seem determined to defend them.
Based on your posts Rogers had 4000 phones provide by Samsung for launch day. The ROGERS promo was a free gear VR for reservations, from ROGERS. You are the only person telling us this was from Samsung. All the ads I saw were from ROGERS. Nothing about redeem the offer with SAMSUNG.
SO about being selfish. Lets use this analogy. I want to go out for dinner next saturay at a nice resteraunt. I call and make a reservation for 7PM. They have 40 tables. I arrive at 7PM and all the tables are filled, some with those with reservations and some with walk in customers. They gave a free table to a walk in because they were guaranteed the revenue from that customer at the door. They only hoped that I as a reservation based customer would show up. Thier flawed decision was to give the table away before 7PM. Had they waited to see if I showed up and I did not then they could give my table away to a walk in. So given that I arrive on time and the table I have reserved is not available, am I being selfish to demand respect and perhaps compensation? Am I wrong if that happens every time I make a reservation to claim to the owner that his system is broken?
Now had I called for a reservation and they said Im sorry but we have no table available, but we can take your reservation for the next available table next weekend and we can put you on a priority recall if anybody cancels for this Saturday, I would then have the option to agree or go elsewhere. I even know doctor and dentist offices that put people in a cancellation priority list in case somebody cancels an appointment, they get in before their appointment date. And Doctors and dentists dont have the resources the ROGERS has.
SO are we being selfish, NO. The Rogers system is broken, and has been for years.