Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @Leto85

I don't think they offer the tracking number anymore. Your device will be delivered to the store in the AM or afternoon. Wait until around noonish to see.
I Plan to Stick Around
Posts: 56

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Who should I call regarding $100 credit on upgrade as per promotiron on website it does say only for purchase and activation - promo - Get up to a $100 credit on the coolest phones!1 ?

 

Called Billing and 2 agents keep talking about getting new line?

I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

I'm a business customer and reserved a S7 a while back. I'm number 21 to be exact. I was wondering if I would be able to walk into a Rogers store and pick up a phone if they have in stock? Would I get the free VR? I remember doing this for my S5 with no issues.
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @denka

Contact Rogers and speak to customer service. Billing doesn't know much info.
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @oemconcept

Unfortunately you won't be able to do that. Most Rogers store do not have access o business and corporate customers accounts. Also the free Gear VR is only with reservations but Best Buy is offering it for $49.99 with a S7 if u didn't pre order it.
I've Been Here Awhile
Posts: 2

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Mine finally shipped after 3 days of in progress. My e-mail had a tracking number and it's a multi shipment of 15 phones to be delivered today. Unfortunately the destination is a different province so I guess I'll be waiting a little longer... Sadly my S5 bit it so I'm using a real garbage phone right now so it really sucks having to wait up to another week -.-
I've Been Here Awhile
Posts: 3

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Does Best Buy even do business upgrades? When I went to Future Shop for my S5 2 years ago, they told me they didn't do business upgrades
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I've Been Around
Posts: 1

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

I just picked up my Edge and it's amazing.  The great thing is that I have an old, non-Share Everything plan so I bought the phone outright and I still got the VR headset. It wasn't even an issue; they just rung it up like normal.

Turns out having a Share Everything plan is not a requirement for the headset.

I Plan to Stick Around
Posts: 20

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

I sure hope so...as of now my Rogers store didn't receive their shipments of the day...so I am still in the waiting game...:(
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hello @markaikin

Very nice!!!:P