02-21-2016 04:36 PM - last edited on 03-08-2016 12:40 PM by RogersShakir
I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!!
1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.
Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :).
03-10-2016 05:20 PM
ahhh ok.. I was number 550 for the regular Samsung S7. I assumed it was 550 across all of rogers canada wide so i figured it shouldn't be a big deal. Never did a reservation through the online system before.
03-10-2016 05:26 PM - edited 03-10-2016 05:26 PM
I have the S7 Edge on pre-order and will be adding it as a 2nd device to a previous Share Everything plan (not this new Share Everything "+" plan they have listed now). Will I still get this $100 credit?
03-10-2016 05:28 PM
I heard the price of the Edge will be $500 on a 2 year plan. This seems a lot higher than usual. My S5 was $200. Any reason for the big jump in cost?
03-10-2016 05:28 PM
03-10-2016 05:31 PM
Just went into the store to talk with them, my granfathered plan will apparently allow the hardwear upgrade at the regular ($399?) price plus another $200 (so it will cost me $600 on my next bill) and I stay on it for another two years, so I own't have to purchase it outright tomorrow.
03-10-2016 05:36 PM
03-10-2016 05:40 PM
On an new plan or a new two year plan. I"m on a grandfathered plan that would be impossible to recreate. Purchase of the device will be $999-1,200 without a plan.
You still end up paying for the device it's just a question of all upfront or over the next two years through your monthly payments. Becuase my monthly payments are less, I have to pay more upfront...
03-10-2016 06:11 PM
03-10-2016 06:30 PM
My res number was 728 for the Edge. However I was promoted to In Progress a few days ago and last night i got the Unit was shipped from Rogers. I called the store and they said it came in but they can only release it tomorrow.
Any thoughts on that Meowmix, why it came so soon being at 728?
03-10-2016 06:38 PM
Depends where you are I guess. I've seen someone being on #12 and myself on #38 while in Open, switched 2 ago to In Progress and sitting like that. It would be kinda lol that who reserved Edge like after 700 position to get it earlier than person #12.
03-10-2016 06:38 PM
03-10-2016 06:42 PM
03-10-2016 06:45 PM
03-10-2016 06:51 PM
03-10-2016 07:11 PM
03-10-2016 07:23 PM
Hey, Does anyone know if any stores or Best Buys will have phones available with out pre-order?
03-10-2016 07:45 PM
03-10-2016 07:50 PM
Which location are you at? I am # 3 on the business queue but haven't even received an email. From their terms and conditions they advised that you would receive an email 7 days before shipping.....i have to think of an alternative way to get it tomorrow
03-10-2016 08:08 PM
How late will they be shipping tonight? I was #46 on the S7 list and have been sitting at in progress since last night. Do you think there is any hope for me? Why would they ship the higher numbers first?
03-10-2016 08:13 PM
Just got off the phone myself with a Rogers rep with regards to the $200 bill credit. He claims to have checked with a supervisor and said that the credit would be applied to my account automatically, as long as I mentioned it to the store rep when I pick up my new phone. He also made a note on file confirming that the $200 is to be applied and gave me a ref# to confirm it. He also said that for the $200 credit to be valid, the customers contract (either the new 'ish' 2 year contract or the old 3 year terms) must be over (device balance at $0). Now how accurate is that last part???
I guess I'll see come tomorrow morning.
03-10-2016 08:29 PM
I just received an email saying!!
$40.00 Credit on 2016-Mar-01 - Hardware Reservation Fee
NOTE: Adjustment(s) will appear on the first Rogers invoice after the date noted.
Any reason why it's so early if i haven't picked up the phone? Meowmix