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Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hey everyone!!

 

I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!! 

 

 

 

1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :). 

 

1,055 REPLIES 1,055

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @Mrnovanova

His never shipped... Look at his second post. It's from the S5

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Mrnovanova
I plan to stick around
@Meowmix So not funny. #sadface lol.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @Mrnovanova

Lmao its okay. Tonight or tomorrow morning it should switch

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

sjfwhite
I plan to stick around

My status has changed to "In Progress" - woohoo!  I was at 286 for an S7 Edge, btw.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hey guys!!


Mine just changed to IN PROGRESS status! They should be shipping them out tomorrow night if not thrusday night then!!! Glad to aww the change as i prodictied):).


I was #12 for the edge

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @sjfwhite

Very nice to see!!! 🙂

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

ac512
I plan to stick around

I was at 1780 or something and i'm at in progress.

 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

squashdog
I plan to stick around

I was #781 for the Edge. Mine also shows as "In Progress".

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

mandrelord
I plan to stick around
I think it's safe to say that everybody's reservation has changed to in progress. I was 179 and got changed also! Friday can't come soon enough!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @ac512


Glad to see!! They got enough!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @mandrelord

Exactly! Seems Rogers got plenty from Samsung so it should be all good! Now hopefully UPS does its wonders

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

mandrelord
I plan to stick around
I sure hope so! Quick question though : is there a possibility that Rogers just put in progress to everybody since the official launch is Friday? Or to get a reservation changed to in progress, it has to mean 100% that Rogers has the phone itself for its reservation number?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

ac512
I plan to stick around

If you reserve a device can you buy outright if  you want.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @mandrelord

I do remember they start shipping them out on Wednesday night and Friday night. Again it's all up to when UPS comes to pick up

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @ac512

Yes u can when u pick up the device

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

AccordXTC
I'm a reliable contributor

@Meowmix I thought you'd get a kick outta that but look everyone has them shipping now. Mine is showing In Progress and was #52 for Black Edge.

 

Its funny I used to play a trick on Rogers reps on phone launches lining up and then they'd say are you here for what ever phone was launching and I would say nope just lined up early to pay my bill or I'd ask for some really lame phone lol

 

Does anyone know if VR is coming with the phone?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @AccordXTC

lol i used to do that to my buddies alot but its fun to have some fun & joke u know.

Yes it should come with the device as they normally do. Now the stores may have stock just in case yours does not & they should give u one but from what i know is they ship the device & the Gear VR in the same box.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
71 here and in progress! Friday feels so far away!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @enigma4321

Great to see!!! Agreed! 🙂

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

AccordXTC
I'm a reliable contributor

Thanks @Meowmix for the info. So what will you be using for a case on yours? I'm thinking I'll do the Spigen case again just not sure which one to use.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @AccordXTC

Your welcome!. I have the LEDs flip case that I got from my Samsung rep ( early gift lol). I also am going to order a Spigen case as always. I do like the Spigen cases over anything else ( other then the Samsung ones)