cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor

Hey everyone!!

 

I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!! 

 

 

 

1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :). 

 

1,055 REPLIES 1,055

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

What's your store location? 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor

Hello @Brava27

 I don't work for Rogers. I work for Best Buy. They are getting a demo unit to set up March 5th from what we were told but we are able to see them and test it out before then for staff training.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

arthur_z27
I've Been Around

Is the free Gear VR only for consumer plan activations and upgrades? Does it also apply to corporate plans?

 

Thanks

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor

Hello @arthur_z27

 

Most likely but you need to contact Rogers Business solutions and ask'

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

dice1111
I've Been Here Awhile

I just talked to a rep over chat about this specifically. They were very vague and it seemed the VR Gear is only for new subscriptions or renewals. But they were just cutting and pasting from some material provided them. I don't know if they actually knew for sure.

 

I would love to reserve a phone, but I am not signing up for a new contact. I would happily pay full price if i knew for sure this promotion was honored. 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Brava27
I'm Here A Lot
You get rewarded for contract renewals. Not for purchasing outright. Common sense I guess.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

dice1111
I've Been Here Awhile

That is not what the Samsung promotional material says. They say all reservations of the S7 get a VR gear. This is a Samsung promotion, not a Rogers deal. Why would Rogers care?

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Scionergy
I Plan to Stick Around

AndroidCentral claims it could be either the Quad-core Snapdragon 820 or the Octa-core Samsung Exynos 8 - I read somewhere else that the Snapdragon 820 was going to be on US and UK models, and that we might see the Exynos 8 here in Canada. Also, I believe they are coming in 32GB and 64GB configurations (Rogers didn't offer a memory size option in the reservations) Samsung has also now brought the microSD card slot back - expandable up to 200GB, internal RAM has been upped from 3GB to 4GB, as well as a 3000 mAh battery in the S7, and a 3600 mAh battery in the S7 edge, although the batteries are still non-removable. 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor

Hello @dice1111

Unfortunately it does not. It's only for new activations and upgrades. I just wanted to correct you. While Samsung site shows that, all carriers site show different. They are able to make their own rules and policies.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @Scionergy

In correct. Samsung Canada announced that Canada will have the Exynos chip. I posted this yesterday. No Canadian carrier will have the 64GB model. Only the 32GB model will be available from the carriers.

Yes all that was also posted as well 🙂

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Scionergy
I Plan to Stick Around
@Meowmix - I was quoting an AndroidCentral article with regards to some of the specs... makes sense for only a lower priced 32gb option as they brought back the MicroSD card expandability up 200gb

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @Scionergy

Well considering last year was the first year they brought the 64GB model due to the no SD card slot and will be the last year since they brought it back. Honestly its better than way as i see if they brought the 64GB model out, it would be more expensive.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

I havent seen anything on the rogers website about everyone gettin a free VR headset - Is this a definite thing with rogers or are only certain companies giving these away with renewals and upgrades?

 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Scionergy
I Plan to Stick Around

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @gfygfygf

Its on their main page, wireless page, Facebook page, Promotion page as listed above. So they are doing the offer.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

MinkiMeowMeow
I'm Here A Lot

I live in Calgary and there's a Samsung Experience Store in Edmonton (which is 300km away). I don't mind driving up to place my order and deposit... but does anyone know would they be kind enough to mail me the phone and everything?

 

I am currently #84 with Rogers and I just want to buy it outright... 

 

Thanks in advance.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @MinkiMeowMeow

Unfortunately I don't think they will. They will ask u to pick the device up in store so u can pay the rest.

You can buy it outright but via Rogers you won't get the Gear VR unless u open a account and close it a couple weeks later OR go to the Samsung store, put down a deposit and pay the rest when u pick the device up.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

@Meowmix Thanks! I guess if I do get the 128GB Micro SD and the Gear VR it's worth the $100 in gas...

 

Plus, I don't have to worry about Rogers "accidentally" screw up and take away my 6GB Super Plan that's now grandfathered... 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @MinkiMeowMeow

Glad to hear!. Yeah i have a 128GB SD card from Samsung which I'll be using. The Gear VR is great to have as well. Thankfully I have a 10GB data plan so I don't need to worry but i do remember when I did have the 6GB plan a while back. I had to call in each time to make sure it wasn't removed when doing a upgrade.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

@Meowmix I just called the Samsung Experience Store because I was planning on driving up tomorrow early in the morning. It looks like they started a list for us folks in Calgary. 

 

The only thing with this list is that it's not guaranteed that you would get the free stuff (the 128GB micro SD and the Gear VR), they would give you a call closer to the launch date. You would still have to drive up to pick up and pay for the phone. When I called they said there's about 10 people on the list right now.

 

I wouldn't get anything if I buy the phone from Rogers anyway, so I am giving the list a shot. I would probably cancel my pre-order with Rogers when Samsung calls me to confirm, closer to the launch date.

 

Well, thank you Samsung for saving me $50 on gas. 

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a Trusted Advisor
Hello @MinkiMeowMeow

Not bad. I just got the card for free from work as a gift lol. Honestly that's your best bet if you want to get the free gift.