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Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor

Hey everyone!!

 

I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!! 

 

 

 

1). Once Rogers has announce when they will add the Samsung Galaxy S7 &S7 Edge to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung S7 Black, S7 Silver or S7 Edge Black. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

EDIT - As of tomorrow February 22nd the reservations system will open for us to reserve the device!. There is no time unfortunately.

 

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help :). 

 

1,055 REPLIES 1,055

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

jeneric28
I plan to stick around
@gemini002

doubt it... the pricing on the s6 and note 5 were similar... you can blame the weak Canadian dollar

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @jeneric28

That could be true but remember they are also giving away a free Gear VR headset too so maybe to compasate the price of that? Bell CEO did say that he was afraid that the devices will sell more expensive this year. He was right.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

jeneric28
I plan to stick around
@Meowmix

wow that's BS.... i REALLY hate that we can't get any other colour options up here...

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @jeneric28

Yeah i was looking around and asked my Samsung rep and he let me know of this as well. It seems they have agreements for only the 32GB and only those colors and will launch other colors later on but won't give me a date yet.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

gemini002
I plan to stick around

Samsung is giving away the Gear VR not rogers got nothing to do with price..Also S7 is on front page but still can't reserve and no price.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @gemini002

While that is true, its also losing money from Samsung side so they might add another $100 ontop of whatever price it was before to recupe some of the lost funds due to them giving them away with the phone. Rogers doesn't make the prices if it's a agreement set. If all the carriers have the same price, it means it comes straight from Samsung. It's also majority of the Canadian dollar the way it is that's causing the spike of the price.

Also that is correct. I posted this on Facebook as well. It seems they added it on the front page but nothing on the reservation list.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
Do we know when reservation will start?

And just wanted to say, 499$ is ridiculous for a on-contract device. This isn't an apple device! Lol

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

airron13
I've been around

I may be a bit early (it is 7:16 AM) but the advertising is already on the website and says that it is ready to reserve but when you get to the reservation page you can only select the ipad pro or the iphone 6s.  

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @enigma4321

Unfortunately no. It seems to be random so it will start whenever they upload the phones into the system and turn it on in the reservation system.

Yeah believe me i know. I may not end up getting this device due to the price it's at.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @airron13

Yes here in Toronto ( 9:18am EST) it's showing the same thing. Read my post above to the other user about it.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

jeneric28
I plan to stick around
who cares about the price... if u've been around you know how much these devices would cost... it's not a suprise ... the S6 was priced exactly the same as well as the Note 5.. samsung phones have always been the most expensive Android device out there...

what's upsetting is the colour options haha... GIVE ME OPTIONS!!! Apple does this RIGHT.. they release every colour they show at the announcement in every country... it's such a TEASE to show amazing colours and then to make it not available for people

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
I'll complain about price lol but won't stop me non the less from buying it 🙂

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @jeneric28

Yeah I agree with you on that. Apple does it right as they have the carriers agreement to release their devices in all colors vs other manufacturers that don't have that option and we pay for it and wait. It sucks.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

enigma4321
I plan to stick around
I agree about the coloring. Should be all at the same launch time but can't change Samsung / Rogers decisions

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hello @enigma4321

Agreed!. Hopefully one day they learn Lmao.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

pmseguin752
I plan to stick around

Would probably increase pre sales if they did make all colours and sizes available from the start. I can see some people waiting to get what they really want considering the price.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

pmseguin752
I plan to stick around

The reservation system is LIVE !!

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Well good luck guys...I won't be getting this phone but maybe the Note 6 in August...I have the 6s plus and nexus 6p to keep me happy for now 😉 just following this thread for the hype train 😛

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

jeneric28
I plan to stick around
exactly..the sales would definitely increase and attract more people to switch... colours make a big impact ...

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Meowmix
I'm a trusted advisor
Hey guys!!

The Reservation is live! i am #12 for the Edge Black.

Re: Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

FelipeVancim
I plan to stick around
I'm 18 for Edge Black!