03-22-2016 04:44 PM
Hi @Lulewis,
Typically rewards are redeemed at the time of hardware upgrade completion. Do you recall having a conversation about this with the rep who placed your order? You can always check the details on your next invoice or visit Rogers First Rewards website to view points balance and redemption history.
Hopefully this helps:)
RogersZia
05-17-2016 10:43 AM
08-14-2016 05:54 PM
I am having this problem!
08-21-2016 06:18 PM
Hi @vkone,
Welcome to the Community!
Can you please clarify what issue are you experiencing?
RogersZia
03-03-2020 03:16 PM
03-03-2020 09:21 PM