Accepted Solutions
Hey Community,
I'm sure you all saw our announcement here: http://roge.rs/1QslcdJ
As detailed; we’ve been working around the clock with Samsung to get the right fix in place and as of yesterday (November 16th) it began rolling out in phases from November 16th to 30th.
The OTA download limit will be regulated to around 5 to 10 thousand downloads every few days. But you can connect your S6 or S6 Edge to Samsung Smart Switch anytime and download the update there.
Remember to turn VoLTE back on after your update.
Settings >Applications >Phone > VoLTE-Use VoLTE when available.
If anyone is having VoLTE calling issues please follow the following trouble shooting steps:
Power Cycle the device 30-45 minutes after updating. (Especially if you're updating from a non-VoLTE enabled OS version)
Confirm your device has updated successfully: 'Build Number Ending in BOJ7'
Test VoLTE calls in 2-3 different locations.
If still having issues, please reach out to us @CommunityHelps and we'll assist further.
In the interim, if you have not updated your S6 or S6 Edge; we still recommend you follow the troubleshooting steps here if you’re continuing to experience problems.
Steps: Manually drop the device to 3G/GSM from the Settings > Mobile Networks > Network Mode options.
What we do not recommend is flashing non Rogers software on your Rogers device – doing this can cause issues with performance and affect your device’s warranty.
Thank you,
RogersDarrell
All Replies
Could be for many technical reasons. Either from Samsung or Rogers side. OS Update isn't just "fix the issue" and be done.
It can cause other glitches if not tested and that could (and would) prevent early release updates.
The structure of the OS and how other application, specially ones intergrated by Samsung and then Rogers play a role in this. As they both offer intergrated apps on the OS (Pre-installed).
...
...
The Update Page is more so a "guide-line" in my opinion, as it can either be pushed back to a later date or release on the date stated... but a lot of variables to account for...
It can cause other glitches if not tested and that could (and would) prevent early release updates.
The structure of the OS and how other application, specially ones intergrated by Samsung and then Rogers play a role in this. As they both offer intergrated apps on the OS (Pre-installed).
...
...
The Update Page is more so a "guide-line" in my opinion, as it can either be pushed back to a later date or release on the date stated... but a lot of variables to account for...
I don't believe anything anymore. @__@@
lol Samsung downfall is the bloatware, stock Android itself is pretty much what iOS is - bare minimal. (My Opinion, I'm not fan boy) ~ but when bugs and errors need to be iron out, these bloatwares and "enchanced" experience apps create roadblocks for the programmers - I feel for them because well I am programmer in training x__x
But I hear ya,
If you are familiar with the Portal.
Everything is a Cake 😉
@angeluszero
Okay, I'll attempt to explain.
Factory unlocked phones will update via OTA from the manufacture with their bloatware (they still have their bloatware).
So When google updates their OS, Nexus gets it immediately as it is barebone / stock Android OS.
Samsung in this case, will receive the update from Google, modify it for their UI (Touchwiz) and also confirm that their built in software runs properly. and release it.
Unbranded phones at this point will receive the update via OTA.
Branded (Carrier) phones will not.
The carrier receives the update from the manufacture after modified with their UI and bloatware, confirms and checks that it meets their specs for their network and their own bloatware/software updates that and then releases it to the Branded Phone.
Google > Manufacture > Carrier
Nexus | Direct/unBranded | Branded
That is the steps.
On top of that, If you have a unbranded/unlocked by factory phone and attempt to use a Rogers App, it may still not work as they have not released updated version of that App for the new OS update so it may still fail until they have streamlined it (which is at the same time as the OS update sent out, ... usually).
Rogers doesn't "Block or Delay" updates. Rogers has its own process. All Carriers do, Internationally.
If the question was why is rogers blocking or delaying update.
My question would be, why is samsung blocking or delaying the update?
because essentially, Google already realeased it. I am a big samsung fan, so I will clearly state this - Samsung adds the biggest delay from all the manufacturers of Android, Samsung has high amount of bloatware. I don't see that as a downside. I am a Note user and that baby has a load of features added on top of Google's Android alone and that is not including the UI TouchWiz (which is a major thing on its own).
Bottom line,
Its a 3 tier process for Branded Phones. (Carrier)
Its a 2 tier process for Unbranded Phones. (Manufacturers)
Its a 1 tier process for Google Phones. (Nexus)
Hope that helps?
Side Note: Factory unlocked and Sim Unlocked are two different things, be aware of that.
Side Note 2: Samsung release for each carrier is different, US takes priority for Samsung, its a bigger market. (We canadians get the cold shoulder a lot of times from Manufacturers, not just in phones in Tech world - I.e Google Glass)
Tag me if you have any further question, I'd love to help and answer more questions I know answers to.
Okay, I'll attempt to explain.
Factory unlocked phones will update via OTA from the manufacture with their bloatware (they still have their bloatware).
So When google updates their OS, Nexus gets it immediately as it is barebone / stock Android OS.
Samsung in this case, will receive the update from Google, modify it for their UI (Touchwiz) and also confirm that their built in software runs properly. and release it.
Unbranded phones at this point will receive the update via OTA.
Branded (Carrier) phones will not.
The carrier receives the update from the manufacture after modified with their UI and bloatware, confirms and checks that it meets their specs for their network and their own bloatware/software updates that and then releases it to the Branded Phone.
Google > Manufacture > Carrier
Nexus | Direct/unBranded | Branded
That is the steps.
On top of that, If you have a unbranded/unlocked by factory phone and attempt to use a Rogers App, it may still not work as they have not released updated version of that App for the new OS update so it may still fail until they have streamlined it (which is at the same time as the OS update sent out, ... usually).
Rogers doesn't "Block or Delay" updates. Rogers has its own process. All Carriers do, Internationally.
If the question was why is rogers blocking or delaying update.
My question would be, why is samsung blocking or delaying the update?
because essentially, Google already realeased it. I am a big samsung fan, so I will clearly state this - Samsung adds the biggest delay from all the manufacturers of Android, Samsung has high amount of bloatware. I don't see that as a downside. I am a Note user and that baby has a load of features added on top of Google's Android alone and that is not including the UI TouchWiz (which is a major thing on its own).
Bottom line,
Its a 3 tier process for Branded Phones. (Carrier)
Its a 2 tier process for Unbranded Phones. (Manufacturers)
Its a 1 tier process for Google Phones. (Nexus)
Hope that helps?
Side Note: Factory unlocked and Sim Unlocked are two different things, be aware of that.
Side Note 2: Samsung release for each carrier is different, US takes priority for Samsung, its a bigger market. (We canadians get the cold shoulder a lot of times from Manufacturers, not just in phones in Tech world - I.e Google Glass)
Tag me if you have any further question, I'd love to help and answer more questions I know answers to.
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