Don't be shocked tomorrow to see the posting from Rogers saying "We're working with Samsung and our network partners to resolve it as soon as possible" I swear its like a broken record that they keep saying over and over for the last month
@paulwatkins great job. It is beyond ridiculous how this is being handled. If ROGERS wants to implement new features such as VoLTE, Rogers should do MUCH MORE to an un interrupted transition. Not that hey, lets push out an update, oh wait it's messed, lets stop the update, lets now start it after a month, oh wait its still messed up...hey you people...yeah YOU, turn off your LTE and some other features so you don't miss your IMPORTANT calls and texts. Please do continue to pay us fully while loss of imperative services for over a month.
1 month later...still same old lame reply of "We are working with Samsung to resolve this issue".
How about sorry for the inconvience customers and here is $50 off on your bill or
go to a store and get the update reverted back to 5.0.2 or
Here let us just send you another phone which is running 5.0.2 or
AN HONEST REPLY FOR A CHANGE.
I was told today by Roger's customer service rep. it is a known issue. According to him, Samsung is working on a "fix". For now if you go to settings, mobile networks, Network mode and select HSPA only - things should be stable. You will not be using LTE network though. I received $50 credit on my account for the inconvenience!