Samsung Galaxy S5 Questions / Reservation Numbers!

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I Plan to Stick Around
Posts: 37

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Was on the phone with them 2 mins ago and they just waived 20$ off my bill 😄
I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello Pelz

That's good! 🙂 glad to hear you got the $20 discount!
I Plan to Stick Around
Posts: 14

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Is it true that the S5 cannot connect to Roger's LTE network?

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello kstah

Um where did you hear this? Rogers sells the Galaxy S5 and i own it. It works on LTE and pretty fast i must say. It depends on the device. Some devices on Europe aren't optimized to work on LTE here in North America but Rogers does sell the S5 and works on LTE.

I Plan to Stick Around
Posts: 36

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello Meowmix

Looks like you are an expert here with Rogers and S5.

I have an old plan and during my last conversation with Rogers support, she cancelled my add-on offernig other one without mentioning, that the new one does not include SMS to Canada. 

of course, when I found it, they cannot reverse it. For SMS they are "offering" to purchase add-on for sms

As I understand, using RON is no charge for SMS. I am not using a lot of sms, so RON would be a perfect "solution"

Does it possible and if yes, do you know how to make a RON a default app for sending sms? the current messages app would receive any incoming message, which is free, and I would turn on RON to reply.

any other smarted idea?

Thanks

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello vnk

You can always contact Rogers and see if they can add a unlimited Canada wide texting package. They do offer them its just rare to see it now as all the plans come with it. If they refuse, ask to speak to a manager or their supervisor.


First i would contact Rogers via Live Chat, Facebook or Twitter @RogersHelps and see what they can do for u.
I Plan to Stick Around
Posts: 36

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

I tried:-(

the "manager" created request to tier2 (I think) to reverse my previus old option. in a mean time he gives me txt only, till it will be resolved.

so, back to my question - RON default for sending? if possible

I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello vnk

Unfortunately if the plan is a really old one, u most likely won't get it back.

Yes but u need to use RON and sign up for it.
I Plan to Stick Around
Posts: 36

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Well, I believe Rogers will find a proper solution. 

 

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I'm a Trusted Advisor
Posts: 32,015

Re: Samsung Galaxy S5 Questions / Reservation Numbers!

Hello vnk


I am sure they will:)